Manager, Hostel Guest Services (Contract) (ref: JD-GSM(C))
New World Facilities Management Company Limited
- Company Industries：Property Management / Consultancy
Job Information
- Post Date：2022-08-26
- Career Level：Senior
- Location：Chai Wan
- Qualification：Degree
- Employment Type：Hospitality / F & B, Hospitality / Hotel Servi
- Job Function：Hospitality / F & B Hospitality / Hotel Services
Job Description
Responsibilities
- Oversees and formulate sales and operational strategies to achieve company KPI
- Maximize hostel revenue and utilization by youth through effective yield management
- Oversee operations of the Guest Services and Housekeeping
- Prepare operational budget, management analysis and monitor operating costs to ensure effective utilization of resources
- Implement and monitor guest service recovery program in case of guest complaint or service shortfall
- Conduct inspection for both front-of-house and back-of-house areas of Hostel to ensure cleanliness, tidiness, safety and hygiene of these areas are well-maintained
- Compile management report and analysis for regular or ad hoc submission
- Handle emergency Operation
Requirements
- University degree in Hotel / Tourism Management / Business Management / Venue Management / related disciplines
- Minimum 10 years operations or hostel working experience with 3 years at supervisory level
- Proficiency in Opera, PMS, SiteMinder and MS Office Application will be an asset
- With project experience will be an advantage
- Excellent command of oral and written English, Cantonese and Putonghua
- Strong team leadership with high level of responsibility and initiative
- Customer-oriented, well-organized with excellent interpersonal skills
We offer competitive salary and attractive benefits to the right candidates. Interested parties please send resume quoting job reference number with expected salary to Human Resources and Administration Department, New World Facilities Management Company Limited by clicking "Apply Now".
For details of the company, please visit website http://www.nwfm.com.hk/
Company Info
Established in 2009, New World Facilities Management Company Ltd. (“NWFM”) is the management company of Youth Square. We strive to provide professional management and operation services to develop Youth Square as a platform for youth to explore their potential and showcase their talents.
Youth Square’s innovative spatial design reflects a new generation’s identity. It comprises a wide range of facilities including a theatre, a studio, multi-purpose area, hostel, retail shops and offices. We believe people are key to the success and sustainable
development of Youth Square and are committed to developing our employees, preparing them to meet future challenges.
We invite candidates with the right calibre to join our team.
| Position | Company | Location | Update |
|---|