Assistant, Guest Services (ref: JD-GSA)
New World Facilities Management Company Limited
- Company Industries：Property Management / Consultancy
Job Information
- Post Date：2022-08-26
- Career Level：Entry Level
- Location：Chai Wan
- Qualification：Non-Degree Tertiary
- Employment Type：Hospitality / F & B, Hospitality / Hotel Servi
- Job Function：Hospitality / F & B Hospitality / Hotel Services
- Benefits：Gratuity, Medical insurance
Job Description
- Handle enquiries received from including but not limited to telephone, in-person, email and 3rd party booking platforms.
- Handle reservations received from including but not limited to telephone, in-person, email and 3rd party booking platforms.
- Perform registration of arrival guests according to policies and procedures.
- Input and update guest profiles in the Property Management System.
- Prepare cashiering for departing guests according to policies and procedures.
- Attend daily briefings and be aware of follow up tasks and room situations.
- Diploma in Hospitality Management or related disciplines
- Customer-oriented, well-organized with excellent interpersonal skills
- Knowledge of hotel property management system and room key card system
- Good command of both spoken and written English & Chinese including Putonghua, knowledge of other language is an advantage
- Proficiency in Windows applications and internet
- 44 working hours per week with shift duty
- Candidate should be flexible and adaptive to work on 24-hour shift roster, including overnight shift.
- Immediate available is preferred.
- Fresh Graduates are welcome.
We offer competitive salary and attractive benefits to the right candidates. Interested parties please send resume quoting job reference number with expected salary to Human Resources and Administration Department, New World Facilities Management Company Limited by clicking "Apply Now".
For details of the company, please visit website www.nwfm.com.hk
Company Info
Established in 2009, New World Facilities Management Company Ltd. (“NWFM”) is the management company of Youth Square. We strive to provide professional management and operation services to develop Youth Square as a platform for youth to explore their potential and showcase their talents.
Youth Square’s innovative spatial design reflects a new generation’s identity. It comprises a wide range of facilities including a theatre, a studio, multi-purpose area, hostel, retail shops and offices. We believe people are key to the success and sustainable
development of Youth Square and are committed to developing our employees, preparing them to meet future challenges.
We invite candidates with the right calibre to join our team.
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