We are looking for a Host/ Hostess based at The Aberdeen Marina Club!

 As a Host/ Hostess , we rely on you to:

• Responsible for full set of receptionist duties including greeting guests, handling telephone enquiries, and managing members’ bookings
• Build up rapport with members, achieve a high level of customer satisfaction by delighting guests, anticipating guests’ needs even when under stress
• Maintain complete knowledge and comply with all departmental policies and service procedures
• Inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies
• Process client’s requests accurately and communicate with all other departments of the Club in a timely manner
• Assist management in assigned duties and perform special projects as assigned

We are looking for someone who has:

• Strong knowledge of Food & Beverage
• Relevant working experience is preferred, fresh graduates are also welcomed
• Customer-oriented with good phone etiquette, communications and interpersonal skills
• Good team player, detail-oriented, positive presence and able to perform multi-tasks
• Excellent command of spoken English, Cantonese and Putonghua

If you are interested in the above position please apply in writing, enclosing CV to Human Resources Department, The Aberdeen Marina Club, 8 Shum Wan Road, Aberdeen, Hong Kong.

Tel: 2814 5413, Fax: 3020 7483, Whatsapp: 6390 0711

www.aberdeenmarinaclub.com

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.