What you will do:

• To perform daily operating procedures established for the Plateau spa accommodations.
• To have a thorough understanding and knowledge of spa services and products and the ability to up sell alternatives.
• Ensure a high level of guest relations and service and communication by providing prompt and courteous personalised service.
• Ensure that all therapy room related forms and reports are updated and completed in time.
• Provide training and development of staff to ensure that the highest standards of service are achieved and maintained.

Qualifications

• Ideally with a university degree or diploma in Hospitality / Tourism Management.
• Minimum 1 year of similar experience in large scale hospitality establishment desirable.
• Good presentation and interpersonal skills are a must.

Grand Hyatt Hong Kong, the flagship Grand Hyatt hotel in Asia Pacific and is situated on the waterfront on Hong Kong Island, featuring 542 luxurious guestrooms and suites, an exquisite selection of 11 world-class restaurants and bars, an award-winning Plateau Spa as well as 22 sophisticated event venues.
Grand Hyatt Hong Kong continues to be the chosen location for the city’s most lavish events and to deliver a luxury travel experience beyond all expectations.