Administration

•       Checks and accounts for all inventories in the Security Office.
•       Records all occurrences of security interest in the log book for the information of the security personnel and management.

Customer Service

•       Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
•       Maintains positive guest and colleague interactions with good working relationships.

Operational

•       Through hands-on management, supervises closely all Security Officers in the performance of their duties in accordance with Hotel Policies & Procedures and applicable laws.
•       Ensures the Security Officers are at areas of their assignment at all times.
•       Ensures patrol been carried out in all public areas, restaurants, guest floors, offices, plant rooms and all other areas of the hotel, ensuring safety, security and comfort of all guests, hotel personnel.  Ensures that all Security personnel look out for any suspicious loiterers or articles.
•       Patrols public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment.

Qualifications

• Ideally with a professional diploma or certificate in Safety and Security.
• Minimum 3 years work experience as Security Officer. Good practical, operational and adequate administrative skills are an asset.
   

What we offer:

• Care: A supportive and caring environment where diversity and inclusion are embraced
• Development: Immense learning opportunities to equip and grow yourself
• Well-being: Prioritize well-being and bring positivity at work and in life

You are welcome to join our Recruitment Day as follows:

You are welcome to join our Walk-In Recruitment Day as follows:
Date: Every Wednesday
Time: 2PM to 5PM
Venue: Human Resources Office, Grand Hyatt Hong Kong

Interested applicants please bring along your resume with a passport photo and meet us at the above time.

For more information, please contact the Human Resources Department at 2584-7002 / WhatsApp 9867-5133 / facsimile: 2802-0068.