Telemarketer / Customer Care Officer 15-30K+ (Warm calls, No selling)
Make The Right Call
- Company Industries:Advertising/Public Relations/Marketing Services
Job Information
- Post Date:2022-08-19
- Career Level:Entry Level
- Location:Kwai Fong
- Qualification:School Certificate
- Employment Type:Full Time, Permanent
- Job Function:Sales CS & Business Devpt Call Centre Hospitality / F & B Hospitality / Hotel Servic
- Benefits:Medical insurance, Performance bonus, Flexible working hours
Job Description
Responsibilities
- Responsible for handling inbound and out-bound calls in a timely and professional manner;
- Make warm calls in providing accurate and update information to existing customers;
- Maintain good customers relationships and perform high quality customer service;
- No selling is required.
Requirements
- HKCEE/ DSE or above, fresh graduates are welcome;
- Prior Customer Service experience is highly preferred;
- Customer-focused with positive working attitude, pleasant;
- Outgoing personality, responsible and attentive to details;
- Good command of spoken Cantonese;
- Chinese and English word processing.
We offer
- Attractive basic salary with performance bonus
- Flexible working hours
- Comprehensive training with pay
- Marriage leave
- Paternity leave
- Career development opportunities
- Medical coverage
- Vibrant and all-inclusive work place
- Equal opportunity Employer
To learn more about Make The Right Call, please visit us www.maketherightcall.com
MAKE THE RIGHT CALL is an equal opportunity employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only.
Company Info
With over 17 years of experience, Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behavior in the new norm business environment.
Operating 24/7, Make The Right Call works as an integrated extension to Global Brands. Our call centre is based in Hong Kong with a seating capacity of over 250 and able to service up to 15 different languages, not only Asian and English-speaking markets but also to the European market.
Make The Right Call is an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.
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