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ERP Manager

Retail Technology Asia Limited

  • Company Industries:Wholesale / Retail

Job Information

  • Post Date:2022-09-01
  • Career Level:Senior
  • Location:Quarry Bay
  • Yr(s) of Exp:10 years
  • Qualification:Degree
  • Employment Type:Full Time
  • Job Function:Information Technology (IT)  Application Specialist - Software  IT Management  Technical / Functio
  • Benefits:Double pay, Medical insurance, Performance bonus, Five-day work week

Job Description

Retail Technology Asia (RTA) is a cloud-based digital retail service start-up company headquartered in Hong Kong. We have the world-leading SAAS technology and more than 250 employees worldwide. At present, we are looking for a professional ERP Solution Deployment Manager to join our Solution Deployment team. The Implementation Manager is responsible for implementing RTA's SAAS solution to retail clients across Hong Kong, Macao, and Southeast Asia counties. This job includes the roles of deployment manager and functional expert in implementation. These include managing implementation, solution design, system configuration, client project team training, client UAT testing/validation support, as well as go live support.

The Job
  • Manage international, multi-phased RTA SaaS Solution implementation
  • Accountable for the successful delivery of all parts of the project and ensuring quality, timeline, and customer success
  • Build relationships to effectively communicate and negotiate with both internal and external stakeholders
  • Anticipate, and mitigate risks to deliver a great customer experience
  • Manage client expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule
  • Conduct customer-facing workshops and training for customer's project teams
  • Provide consultative expertise to guide customers through key decisions and alternatives to maintain project scope and timeline
  • Configure product according to customer requirements gathered during the design phase
  • Develop and maintain strong functional and technical product knowledge
  • Effectively communicate complex ideas and persuade clients to adopt the recommended solution
  • Stay organized and deliver on commitments, timely and accurately, including updating any project tracking systems and fulfilling administrative responsibilities of a Implementation Manager
  • Effective status and project timeline reporting
  • Collaborate with other members of the implementation team to develop and deliver training/presentations materials
  • Identify opportunities to improve implementation processes to reduce deployment timeframe
The Person
  • University Degree in Management Information Systems, Business Administration, or Computer Science emphasis preferred
  • 10+ years of ERP or WMS project management experience or related field, experience in retail industry is preferred
  • Full life-cycle ERP or WMS system implementation experience
  • Implementation methodology experience and certification is a plus

Company Info

We are a newly founded startup, but with the ambition to revolutionize retail business through technology. The leadership team are highly professional, and veterans of high-tech & retail industry with proven track records. Our team spans across various geographic locations, such as Singapore, HK, and China, and have diversified background, such as R&D, eCommerce, operation, and AI.

Linkedin page: https://www.linkedin.com/company/retail-technology-asia/?viewAsMember=true

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