We are looking for an IT Officer to join our Hong Kong office.

Your Responsibilities:

• Provide In-House support on daily operation of computer systems
• Troubleshoot, identify and resolve all IT-related issues
• Responsible for maintenance of IT Equipment (Video Conferencing, PC, Printers, Network Switches, Firewall, File Servers, Wi-Fi, Phone & Door Access System, CCTV, etc)
• Responsible for administration of O365 Platform
• Troubleshooting and problem solving for both IT hardware and applications
• Support other duties as assigned such as IT procurement, comparison analysis, inventory record
• Carry out Data Backup and Restoration Procedures Schedule
• Provide IT Security and related Training to Staff
• Enhance IT Security and Policies
• Work closely with Counterparts/Vendors in China Offices to ensure efficiency, consistency and share best practices
• Participate in IT Planning and Budgeting

Who we are looking for:

• Higher Diploma or above in Information System / Computer Science or related disciplines
• Minimum 1 year of solid experience in System Administration (Infrastructure, O365, Veeam Backup Server, Fortigate Firewall, VPN, NAS, etc), Hardware and Software plus Helpdesk supports
• Sound Knowledge of up-to-date Security and Antivirus Protection
• Good Interpersonal and communication skills to support Colleagues at all levels and in a mixed-culture environment
• Independent, Diligent and Self-motivated; a Good Team Player
• Good command of written and spoken Chinese (including Putonghua) and English

What we offer:

• Birthday Leave
• Educational subsidies
• Flexible working hours
• Medical, Dental and Life insurance
• Membership Fee Reimbursement
• Professional Work Environment
• Regular team-building and CSR activities
• Rental Reimbursement Scheme

We provide on-the-job training and employee development scheme to the right candidates.

Please refer to our Company Website: http://www.fiducia-china.com. Please submit your full CV with expected salary, plus availability to us. If you do not hear from us within four weeks, you can assume that your application is unsuccessful.

About us

Fiducia is a business consulting specialist and service provider established in Hong Kong in 1982. From our four offices in Hong Kong and China, our team of over 120 professionals support international companies with business activities in Greater China.

Through providing China insight for over 40 years, our history shows our depth of experience. Our clients benefit from our integrated services that include finance & accounting, corporate and trade services, consulting and recruiting. By combining local expertise with international know-how, Fiducia offers trustworthy advice and high-quality service.

Join one of our multinational teams located in the energetic cities of Hong Kong, Beijing, Shanghai and Shenzhen. We are looking for highly motivated candidates to personally and professionally grow and develop with us in the future.