IT Support Engineer (1-Year Contract, Secondment)
Canon Hongkong Company Limited
- Company Industries：Wholesale / Retail
Job Information
- Post Date：2022-08-30
- Career Level：Middle
- Location：Central
- Qualification：5 years
- Employment Type：Information Technology (IT), Hardware, Support, Ne
- Job Function：Information Technology (IT) Hardware Support Network & System
Job Description
Responsibilities:
- Support 2nd tier IT infrastructure support and system administration
- Lead / provide assistance on project implementation
- Prepare and maintain various documentations but not limited to technical design, user manual, SOP, etc.
- Perform evaluation, problem analysis, root cause diagnosis, administration, and trouble-shooting of resource including OS, hardware, and software
- Liaise with vendor/ supplier and collaborate with internal users to setup IT infrastructure
Requirements:
- Graduated in Computer Science, Information Technology, or related discipline, degree holder is preferable
- Minimum 5 years' relevant IT infrastructure support or implementation experience
- Knowledge in MS Windows 10 and earlier versions, MS Windows Servers, AD, Exchange, File & Print, Microsoft 365, Exchange Online, Office ProPlus, Microsoft Skype for Business, SharePoint, AV Conferencing Facilities, MS Teams, MDM VMware
- Experience in CyberArk, Control-M, InfoPrint, OpenText StreamServe, Archiving Server, Avaya, Genesys, RightFax, or SAP ERP will be an advantage
- Professional qualification / certification, such as ITIL and PMP, will be an advantage
- Good command of both written and spoken English and Chinese
- Good communication and interpersonal skills
- Candidates with less experience will be considered as a junior role
- Immediate availability is highly preferable
- Work Location: Central / Wan Chai district
Company Info
佳能，作為世界首屈一指的影印機、噴墨式打印機、鐳射打印機、傳真機、相機及其他產品之製造商，為了應付香港市場的需求及迅速發展，佳能香港有限公司現誠邀有才能、穩重及主動的您加入我們的團隊。
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