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Assistant Officer - Business Process Management

Hong Kong Broadband Network Limited (HKBN)

  • Company Industries:Information Technology

Job Information

  • Post Date:2022-08-30
  • Career Level:Entry Level
  • Location:Kwai Hing
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Full Time
  • Job Function:Professional Services  Business Analysis / Data Analysis  Information Technology (IT)  Others 
  • Benefits:Dental insurance, Life insurance, Medical insurance, Performance bonus, Five-day work week, Flexible working hours

Job Description

Highlights of joining our Elite Sports Team
  • Work flexibility & hybrid working mode
  • Talent-First culture & LIFE-work Priority (special leaves & talent-oriented benefits)
  • Unlimited job exposure as well as inter-departmental work experience
  • Young & energetic working environment, agile & innovative
You will create impact via…

  • Work closely with IT to develop and review workflow, ensure data quality and proceed user acceptance test (UAT) for internal system
  • Support management to formulate and execute policies of performance tracking on business process as to ensure total customer satisfaction and operational efficiency
  • Coordinate with different departments regarding ad-hoc projects and assist in marketing and frontend operation activities
The following attributes will be valued...
  • Higher Diploma or equivalent with at least two years relevant working experience preferably in telecommunications industry
  • Detail-oriented and familiar with operations of HKBN
  • Good command of both spoken and written English and Chinese
  • Good team player with self-motivated personality
What you get in return…
Apart from competitive salary package and benefits, in HKBN, you will work flexibly under our Talent-first culture and we uphold LIFE-work Priority. Examples of our flexible initiatives:
  • Five-day work week and shortened working hours
  • Half Day Off Friday once a month
  • Half Day Off on Festival Eve
  • Unique leaves arrangement: Family-care leave, Anniversary leave, Bonus leave, Volunteer leave, Sabbatical leave, etc.
  • Comprehensive medical and life insurance coverage
  • Upgraded maternity leave and paternity leave
  • Discounted Talent plan offers including broadband and mobile plans and other promoted products
  • Education allowance and Examination leave
  • Year-end discretionary bonus

Company Info

Headquartered in Hong Kong with operations spanning across Hong Kong, Singapore, Malaysia, mainland China and Macau, HKBN Group is a leading integrated telecom and technology solutions provider. Through three core brands, Hong Kong Broadband Network, HKBN Enterprise Solutions and JOS, the Group offers a comprehensive range of premier one-stop Information and Communications Technology (ICT) solutions to both the enterprise and residential markets, including broadband, data connectivity, managed Wi-Fi, integrated cloud solutions, information security, mobile, voice communications, digital solutions, IoT, big data, enterprise applications, data centre facilities, business continuity, system integration that cumulative to our one-stop-shop offering of Transformation as a Service (TaaS) and OTT entertainment.
At HKBN, we are a diverse group of Talents who share a common belief that businesses should play a more significant role in making society better. Wherever we operate, this common thread links us to embrace “Make our Home a Better Place to Live” as HKBN’s core purpose.
Setting us apart, HKBN is managed by Co-Owners (majority of our supervisory-and-above-level Talents) who have invested their own savings to buy the shares of HKBN Ltd. or invest a portion of their salary towards a common KPI for our beyond-Hong Kong business. By having ‘skin-in-the-game’ interest alignment with the company, Co-Owners will share the returns if the company KPIs are achieved or exceeded. Through this unique dynamic of accountability and interest alignment, we’re motivated to scale new heights for customers every day. In addition, HKBN also takes great pride in developing our Talents into a competitive advantage.

For more information about HKBN, please visit www.hkbn.net/en.
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