Job Responsibilities:

• Perform data entry work for Octopus card operation processing
• Prepare reports for daily reconciliation
• Handle customer enquiries
• Support sales order / repair service order processing
• Assist supervisor in daily operations and other logistic activities
• Perform reader initialization & testing
• Provide general clerical and administrative support to the team
• Prepare and perform user acceptance testing (UAT) case
• Perform occasional outdoor work when required

Requirements:

• Form 5 or DSE graduate with 5 subjects passed, including English, Chinese and Mathematics
• Higher Certificate or above in Electrical and Electronics Engineering, or related discipline will be an advantage
• Minimum 2 years clerical work experience including data entry, document verification and card production tasks
• Proficient in Microsoft Office Applications
• Accurate and fast typing speed of no less than 35 w.p.m.
• Good command of spoken and written English and Chinese
• Good numerical sense and able to work under pressure
• Strong interpersonal skills and customer service awareness

We offer successful candidate an attractive remuneration package and excellent career prospects. Interested parties please send your resume, present and expected salary, contact details and quoting the reference number by clicking "Apply Now"

Visit our web site: http://www.octopus.com.hk/

The personal data collected will be used for recruitment purposes only. If you are not contacted by us within six weeks, you may consider your application unsuccessful. Personal data with an unsuccessful applicant will be destroyed 12 months after rejection of the application. During this retention period, you have the right to request for correction or destruction of your personal data at any time. Any request for the correction or destruction of personal data should be addressed in writing to our Human Resources & Administration Department.

We are an equal opportunity employer and will ensure that every job applicant and staff has equal employment opportunities and will not be disadvantaged because of their sex, pregnancy, marital status, family status, disability or race.

We operate one of the world's leading and most extensively accepted contactless smartcard payment systems, providing both offline and online payment services. There are over 160,000 acceptance points for Octopus cards in Hong Kong, spanning across the city. We have over 30 million Octopus cards and products in circulation. We handle 15 million transactions a day with transaction value of HK$260 million. 

Our Vision
To become the most preferred payment and lifestyle companion that connects customers and business partners through our best-in-class products and services.

Our Mission
Making everyday life easier.

Our Values
Customer Centricity, Simplicity, Inclusiveness & Trustworthiness.

Our people are our most important asset. We respect each other, embrace collaboration, innovation and partnership. Come join us and make an impact to the future payment society!