• Engage clients to collect business requirements, understand and analyze business needs, prepare business cases, recommend best practice and demonstrate Proof of Concept.
• Evaluate processes and make recommendations where suitable for standardization and automation to streamline operation.
• Work closely with internal technical team and developers to design and deliver technical solutions to clients.
• Work and coordinate with other vendors for integration and API interfaces.
• Develop technical and functional documentation such as requirements specifications, interface specifications, test plans, test cases and user manuals.
• Test and implement Unit Test, System Integration Test (SIT) and coordinating User Acceptance Test (UAT)/ Performance Test.
• Troubleshoot issues and provide supporting to our clients.

Technical Consultant Skills

Personal skills/ Soft skills:

• Self-driven and proactive nature.
• Ability to work independent.
• Customer-oriented
• Problem-solving skills.
• Agile and flexible way of working.
• Multi-tasking skills.
• Excellent communication and interpersonal skills.

• Good command of both written and spoken English, Chinese
• Fluent in Mandarin is highly preferred
• A degree in MIS or Business Administration or Computer Science/ Engineering or equivalent
• Experience in writing Technical specifications
• Hands-on experience in cloud, APIs and standard table structures 
• Experience in .NET / API Development / Angular 
• Knowledge of reporting tools such as Crystal Reports, SQL Language, JavaScript and HTML development  is highly appreciated
• Familiar with CRM / ERP Systems, knowledge of the MICE industry will be an advantage

Join the global leader in Event Management software!

Ungerboeck Software, headquartered in St. Louis, USA, is a dynamic and agile software company that has over the last 25 years defined itself as the global leader in event management software for venues and event organizers.

We are experiencing continued growth and are hiring for our Asia-Pacific subsidiary, headquartered in Brisbane and which has been serving clients in the region since 1998.

Our suite of event business management software is the software behind many of the biggest and most important events in Asia-Pacific. Among our customers are convention centers, stadiums, fairs, exhibition organizers, cultural facilities and venues as well as universities, research facilities and corporate clients. Our client list includes the Marina Bay Sands Venetian Macau, HKTDC, HKCEC, Asia World Expo, Porsche, Disneyland Paris, Cannes Film Festival, BMW, Beijing Convention Centre, Sydney Opera House and the Melbourne Convention & Exhibition Centre.