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ITSM Consultant - ServiceNow

ServiceOne Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2022-08-29
  • Career Level:Entry Level
  • Location:Kwun Tong
  • Yr(s) of Exp:1 years
  • Qualification:Matriculated
  • Employment Type:Full Time, Permanent
  • Job Function:Information Technology (IT)  Support  IT Management  Technical / Functional Consulting
  • Benefits:Medical insurance, Performance bonus, Five-day work week

Job Description


  • Working with consulting team and partnering with Project Managers;
  • Responsible for business process of solution delivery and project delivery;
  • Responsible for communicating with different stakeholders and work in agile environment;
  • Responsible for managing workflow development, low code platform applications development, system testing, maintenance support and user training;
  • Gathering data to identify use cases and execute the project based on the client’s requirements and criteria.


  • Bachelor’s degree or Diploma in IT or equivalent working experience in a related field;
  • At least 3 years or above experience in IT projects with complex business processes;
  • ServiceNow implementation experience is highly preferred;
  • Effective presentation and communication skills about technical and business concepts;
  • Ability to work under pressure and independently with minimal guidance;
  • Experience in gathering data requirement related to integration of the projects;
  • Understanding of ITIL and ITSM is an advantage;
  • Good written and oral communication skills in English and Chinese;
  • Candidate with less experience will be considered as Junior Consultant. 

 We offer excellent career opportunities, attractive remuneration package and fringe benefits including banking holidayvarious types of leavediscretionary bonus & medical insurance. If you have the desire to join us, please send us your resume immediately with your present & expected salary by clicking “Apply Now”.

(The information provided will be used for employment related purpose only. All information of unsuccessful applicants will be destroyed within six months)

Company Info

ServiceOne Limited is a leading independent IT service providers in the region with headquarter in Hong Kong (since 1999), with over 2,000 employees in 52 offices across Hong Kong, mainland China and Macau. We offer Well-Rounded IT services, such as managed service, IT outsourcing, warranty and maintenance service, helpdesk and technical support, and leading-edge Cloud-based service platform as automation solution to clients across the region. Our clients are major corporations in public and private sectors across Banking and Finance, Telecommunication and Retail, Government and Education, and others.

To Stay true to ServiceOne’s ongoing mission that is to deliver the highest quality services to all clients, we invite high-caliber candidate of you to join our company.

For more information, please visit our Website at www.sogservice.com

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