Your role

• Oversee daily data center operations and relevant projects to ensure they are effectively and efficiently completed within the approved budget, time frame and quality standard
• Responsible for the management of the physical environment in data centers such as ventilation systems, temperature and humidity sensors, UPS, fire suppression systems, Genset, etc
• Maintain the integrity of the data center facilities, systems, and communication environments through IT Service Operations Management
• Manage the routine maintenance and provide emergency support on a variety of critical systems in data centers
• Assist in the design, provisioning, relocation, implementation, and commissioning of new facilities of data centers
• Establish policies, procedures, and documentation relevant to data center operations
• Ensure compliance with data center standards, policies, and processes
• Work with business coordinators and IT team leaders to coordinate projects and technical issues
• Coordinate activities in support of all projects and technical requests within the Data Centers
• Manage and improve the work-flows and through-put for data centers operations
• Ensure all operational KPIs and metrics are being measured and met
• Be passionate about the quality of services being provided, and strive for continuous service improvement

To succeed in this role

• Bachelor's degree or above in Computer Science, Information Systems, or related disciplines
• 8 years of experience working in large-scale IT data centers
• Well-versed with different building services systems - Power systems, UPS, HVAC, Security, BMS, etc.
• Strong project management & communication skills and able to work under pressure
• Experience in handling data center projects is an advantage
• In-depth knowledge of data center operations and processes
• ITIL Foundation Certificate in IT Service Management
• Strong leadership and analytical skills
• Excellent interpersonal and communication skills
• Able to provide support in non-office hours (i.e., be reachable in non-office hours)

• Attractive salary package 
• Work From Home policy 
• Group Medical including dependents 
• Dental
• Staff Discount 
• Excellent career path 
• ORSO or MPF schemes