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Senior Consultant /Manager - Functional (CRM) - Digital - Hong Kong

Deloitte Touche Tohmatsu

  • Company Industries:Accounting/Audit/Tax Services

Job Information

  • Post Date:2022-08-26
  • Career Level:Middle
  • Location:Admiralty
  • Yr(s) of Exp:2 years
  • Qualification:Degree
  • Employment Type:Permanent
  • Job Function:Media & Advertising  Strategic Planning  Information Technology (IT)  Others  Marketing

Job Description

About the Business

Customer & Marketing, better known to our clients as Deloitte Digital, makes connections like no other with people, ideas, technology, society, our clients and their future. Here, the transformation journey starts and ends with the customer: in first understanding people’s real lives and then shaping our clients' future to deliver around them.
This is a part of Deloitte that uses technology and creativity to better connect the customer with the business.
We, at Deloitte Digital, use emergent technology to imagine, deliver, and run entirely new business futures.
We create innovative ventures, digital platforms, and more meaningful experiences.
Our team combines talents across strategy, design, innovation, and brand (Imagine) with data, insight, e-commerce, automation, and platform integration (Deliver) with marketing, advertising, content, and optimization (Run) to connect businesses to their futures in a way no traditional consultancy or agency can.

Work you'll do
  • An advanced Salesforce functional certification such as Sales / Service Cloud Consultant.
  • Experience in onsite functional roles on at least three full-lifecycle Salesforce implementations, with strong expertise in at least two of the following areas/modules: Sales Cloud / Service Cloud / Marketing Cloud / Custom / App Cloud
  • Strong consulting and/or CRM implementation experience.
  • Experience designing and implementing technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, workstream lead, project manager).
  • Experience defining systems strategy, developing systems requirements, planning and executing testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.
  • Experience in mobile strategy, requirement-gathering, user experience, and implementing business solutions
  • Experience delivering projects using agile Scrum methodology.
  • Experience contributing to RFP responses and other sales activities.

LI-JC1

We are looking for someone with

To be considered for this position, you must demonstrate skills and experience in the following areas: 

  • Build own understanding of our purpose and values; explore opportunities for impact
  • Demonstrate strong commitment to personal learning and development
  • Understand expectations and demonstrate personal accountability for keeping performance on track
  • Actively focus on developing effective communication and relationship-building skills
  • Understand how client's daily work contributes to the priorities of the team and the business
  • Perform the configuration and administration work of the application solution
  • Work with onshore and offshore technical developers on delivering the solution based on the business requirement
  • Plan and execute testing to ensure the application usability, including drafting test plan and test cases, conducting UAT etc.
Shape your future through impact that matters

For more than 100 years of history, Deloitte witnessed also had the honor to be part of the economic boom in China by providing industry-leading audit & assurance, consulting, risk advisory, financial advisory, tax & business advisory services to nearly 90% of the Fortune Global 500 Chinese companies and thousands of private companies. Deloitte China today carries on our centenary professionalism and strives to become the undisputed leader in professional services in China with strong responsibility and capabilities in digitalization and multidisciplinary services.

Deloitte has been named China's Top Employer since 2006, Universum's Most Attractive Employer in China since 2008, and the Best Workplaces in Greater China since 2019.

All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance during the application process for accessibility reasons this is available upon request.

Ready to take on new challenges? Apply now!
Stay connected for the latest career opportunities, follow us on Deloitte China Social Media.

Company Info

About Deloitte

Building on its 175+ years of history, Deloitte's globally connected network is across 150+ countries and territories and maintains a global leading position consecutively for years in terms of global revenue and headcount. Deloitte has been ranked as the most valuable "commercial services" brand for 4th year running by Brand Finance.

For more than 100 years of history, Deloitte witnessed also had the honor to be part of the economic boom in China by providing industry-leading audit & assurance, consulting, risk advisory, financial advisory, tax & business advisory services to nearly 90% of the Fortune Global 500® Chinese companies and thousands of private companies. Now, Deloitte China has over 22,000 professionals in 30 offices across the Chinese Mainland, Hong Kong, Macau, and Taiwan. Deloitte China today carries on our centenary professionalism and strives to become the undisputed leader in professional services in China with strong responsibility and capabilities in digitalization and multidisciplinary services.

Shaping future talent through impact that matters. With the "People First" strategy, Deloitte China is committed to being a cradle to cultivate talent capable of navigating the future. We keep up with the times, build world-class learning and development platforms, and provide personalized and diversified career development paths. We encourage our people to obtain a sense of achievement and happiness brought by creating values at work. We create a diversified and inclusive working, learning and growing environment so that every Deloitter can unleash their potential. We empower talent with more autonomy and choicethrough Smart Talent Experience and Wellbeing, achieving an ideal work life balance.

Deloitte has been named China's Top Employer for 16 consecutive years and ranked Top 3 for 3 consecutive years, Universum's Most Attractive Employer in China for 14 consecutive years, and the Best Workplaces™ in Greater China certification by Great Place to Work® for successive two times.
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