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Network Support Technician I (網絡支援技術員 I)

Hong Kong Broadband Network Limited (HKBN)

  • Company Industries:Information Technology

Job Information

  • Post Date:2022-08-25
  • Location:Kwun Tong
  • Employment Type:Full Time
  • Job Function:Information Technology (IT)  Support  Network & System  Others

Job Description

工作内容:

  • 負責日常檢查和預防故障
  • 與團隊合作進行故障排除、設備安裝和升級
  • 協助進行簡單的電子設備維修

工作要求:

  • 良好廣東話和基礎英語溝通能力
  • 需要 7x24 輪班和戶外工作 (有津貼提供)
  • 需在不同地點工作 
  • 歡迎應屆畢業生

人才福利:

  • 銀行假期17天
  • 有薪年假13天另加3日特別假 (生日假、家庭關顧假及入職週年紀念假)
  • 有薪婚假、產假及侍產假
  • 免費寬頻及人才優惠
  • 完善醫療及人壽保險
  • 專業在職培訓
  • 良好晉升機會

What efforts you need to make for this role?

  • Responsible for initial fault isolation, checking and  maintenance at sites in daily operation
  • Work closely with teams to trouble shooting, equipment installation, and upgrading

Let’s check if you are/have...

  • Good command of spoken English and Chinese
  • Shift duty 7x24 and outdoor work are required with allowance provided
  • Require to work in different locations
  • Fresh graduates are welcome

What you get in return…

Apart from competitive salary package and benefits, in HKBN, you will work flexibly under our Talent-first culture and we uphold LIFE-Work Priority. Examples of our flexible initiatives:

  • Half Day Off Friday once a month (compensation leave for Talents who work on shift)
  • Half Day Off on Festival Eve (compensation leave for Talents who work on shift)
  • Unique leaves arrangement: Family-care leave, Anniversary leave, Bonus leave, Volunteer leave, Sabbatical leave, etc. (17days)
  • Comprehensive medical and life insurance coverage
  • Upgraded maternity leave and paternity leave
  • Discounted Talent plan offers including broadband and mobile plans and other promoted products

Company Info

Headquartered in Hong Kong with operations spanning across Hong Kong, Singapore, Malaysia, mainland China and Macau, HKBN Group is a leading integrated telecom and technology solutions provider. Through three core brands, Hong Kong Broadband Network, HKBN Enterprise Solutions and JOS, the Group offers a comprehensive range of premier one-stop Information and Communications Technology (ICT) solutions to both the enterprise and residential markets, including broadband, data connectivity, managed Wi-Fi, integrated cloud solutions, information security, mobile, voice communications, digital solutions, IoT, big data, enterprise applications, data centre facilities, business continuity, system integration that cumulative to our one-stop-shop offering of Transformation as a Service (TaaS) and OTT entertainment.
At HKBN, we are a diverse group of Talents who share a common belief that businesses should play a more significant role in making society better. Wherever we operate, this common thread links us to embrace “Make our Home a Better Place to Live” as HKBN’s core purpose.
Setting us apart, HKBN is managed by Co-Owners (majority of our supervisory-and-above-level Talents) who have invested their own savings to buy the shares of HKBN Ltd. or invest a portion of their salary towards a common KPI for our beyond-Hong Kong business. By having ‘skin-in-the-game’ interest alignment with the company, Co-Owners will share the returns if the company KPIs are achieved or exceeded. Through this unique dynamic of accountability and interest alignment, we’re motivated to scale new heights for customers every day. In addition, HKBN also takes great pride in developing our Talents into a competitive advantage.

For more information about HKBN, please visit www.hkbn.net/en.
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