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Customer Service Officer

Blackwell Global Investments (HK) Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2022-09-07
  • Career Level:Entry Level
  • Location:Wan Chai
  • Yr(s) of Exp:1 years
  • Qualification:Degree
  • Employment Type:Full Time
  • Job Function:Banking / Finance  Financial Services
  • Benefits:Education allowance, Medical insurance, Five-day work week

Job Description

RESPONSIBILITIES

  • Provide securities quotations and execute orders under clients’ instructions;
  • Confirm trade details with sales, customers, and counterparties;
  • Assist in account-opening procedures;
  • Provide customer services and related tasks support to house clients;
  • Answer customer inquiries and provide quality services
  • Monitor and ensure the client’s portfolio is complied with the credit controls, internal policies, and guidelines
  • Facilitate daily dealing administrations and prepare related documents;
  • Provide other administrative support for the department;
  • Perform any ad hoc tasks as required by the Supervisor
REQUIREMENTS
  • Degree or above in business or related discipline
  • 1-year relevant experience is preferred
  • Knowledge of investment products, including bullion & foreign exchange contracts is an advantage
  • Excellent interpersonal and communication skills
  • Proficient in MS Office applications
  • Fluent in both spoken and written English, Cantonese, and Mandarin
  • Proactive and patient, customer service oriented
  • Fresh graduates will also be considered

Company Info

Blackwell Global is a new set up company in Hong Kong and expanding our business including securities, global futures, fx and many financial products. Our group company is a Global Broker. Since 2010, Blackwell Global has supported clients in over 30 countries. We are a growing firm with 9 offices situated in Auckland, Beijing, Hong Kong, Lagos, Limassol, London, Melbourne, Shanghai and Singapore, as well as an international network of clients and partners.

Blackwell Global is located in the central business district of Auckland in New Zealand. It is a registered New Zealand Financial Services Provider (FSP No. 3061) and a member of the Financial Dispute Resolutions Scheme NZ within New Zealand’s financial markets regulatory structure. It is also supervised by the Financial Markets Authority (FMA) and complies with fair dealing provisions in the Financial Markets Conduct Act 2014. Blackwell Global is synonymous with service excellence and innovation, having gained recognition within the industry by earning a total of 13 awards and accolades from various notable awarding bodies since our 2nd year of business.

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