Our client is a prestige International Bank. They are now seeking for a high caliber to join their team as Senior Customer Service Officer and Phone Banking Officer in new established virtual banking team.

Responsibilities 

• Provide excellent service to premium customers
• Handle general service enquiry and complaints from customers via phone and email
• Process applications and status checking for customers

Requirements

• Minimum 2 year experience in customer related industry
• Experience in handling clients from phone banking, Hospitality, Airline and call center is preferred
• Excellent command of spoken and written English and Chinese

*Fresh graduate with excellent language ability will also be considered

*No Selling Target

Nesta is a premium recruitment firm specializing in Banking, Information Technology, Telecommunication, Hospitality, Logistic and Supply Chain and Luxury Retail. We offer full spectrum of recruitment services, from junior to senior level placement, temporary and contract staffing, to our top tier clients. We firmly believe that relationships are the key ingredient in our operations and ensure we are seen as trusted partner.

We offer a broad range of services, range from permanent placement to payroll solutions covering all aspects in human resources processes and enabling our client to focus on higher value, strategic activities.

For any enquiry or further information, please feel free to email to [email protected] or visit our web  www.nesta.com.hk