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Customer Services Officer (Spanish, Mandarin Speaking) (5 days)

Ashley, Brookes & Coleman Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2022-09-07
  • Location:Tsim Sha Tsui
  • Employment Type:Full Time, Permanent
  • Job Function:Banking / Finance  Others  Sales  CS & Business Devpt  Customer Service - Supervisor / O
  • Benefits:Dental insurance, Medical insurance, Performance bonus, Five-day work week

Job Description

Our client is a Fintech company. To cope with their rapid growth of the business, they are currently recruiting CS officer to join their team. 

Responsibilities:

  • Handle and resolve customer queries and requests via emails or chats
  • Assist in operating order transactions
  • Provide services in a professional manner with tactful customer service skills
  • Keep accurate records of request and resolution and ensure assigned jobs are completed within the standard service time with good quality
  • Other duties as assigned

Requirements:

  • University Degree or above in Economics, Finance or Business related disciplines
  • 1 year or above working experience in Operations or Customer Services
  • Good command in written Spanish and spoken Mandarin is a must
  • Strong self-motivation, attentive to detail, able to work independently
  • Willing to perform night shift duty
  • Candidates with less qualifications and experience will be considered as a Customer Services Assistant

Interested candidates, please send your detailed resume with availability, latest and expected salary by clicking the button "Apply Now".

Please note that only shortlisted candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

Company Info

We are a young, energetic and passionate team of enthusiastic human resources professionals who believe in innovative strategies and out-of-the-box solution.  ​​Here at "Ashley, Brookes & Coleman (ABC)", we engage manpower at all level of positions for our patrons.  Our team of professionals who carry experience from diverse fields ensure to discover and provide the precise talent for our client at the most reasonable cost.

We have a wealth of experience in recruitment from almost every industry with a strong focus on Asia Pacific region.   We strive to deliver excellence by understanding the necessity of our clients and matching true talent for them.

"Exceed, Excel" is what we constantly endeavor to deliver which not only helps us to identify the right talent in the market but also nurture a long term affiliation with our esteemed clients.  To initiate venturing with our clients, we study their requirements vigilantly, understand their needs, provide them the accurate turn-around, and poach the right talent for them who not only fit the criteria but also carry a passion to drive the organization towards success.

Our team at ABC makes our best effort to give the client a best fit for the vacant position and a best fit for their organisation.  Nothing except a team of best players can contribute to form the best companies and we pride ourselves of being one of the young executive search companies who always ensure to fetch the best players for our clients.  Gaining your contentment is our ultimate goal.

We are now helping our clients to find top talent for their openings.

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