Responsibilities:

• Direct report to Front Office Manager and responsible for all the room ad-hoc allocation and front office affairs

• Responsible for the operations of the Front Office Department in order to ensure the highest degree of Guest satisfaction

• Directs and coordinates all activities between the Front Office Department and all other Departments in the Hotel to ensure good communication and follow-up on any Guests' requests, or special requirements and that all other problems are handled in a timely and accurate manner

• Manage performance and discipline issues that arise within the Front Office Department
• Handle Hotel Guests' issues efficiently and effectively

 Requirements:

• Degree or Diploma holder in Hospitality Management or related discipline
• Minimum of 3-5 years experience in a senior position in Front Office operations preferably in a hotel
• Familiar with hotel system is essential
• Mature and professional with good interpersonal and communication skills
• Good communication skill in English, Cantonese and Mandarin
• Organised, diligent and a proactive team player and able to work under pressure
• Much experience will be considered as Front Office Manager

We offer career opportunities and excellent remuneration package. Interested parties please send your full resume with present and expected salary to Human Resources Dept, No.10 Peking Road, Tsim Sha Tsui, Kowloon, or email to HR@hotelpravo.com