Customer Walk-in Centre Officer (multiple headcounts!)
Hays Hong Kong Limited
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2022-08-31
- Career Level:Entry Level
- Location:Not Specified
- Qualification:1 year
- Employment Type:http://hays.com.hk
- Job Function:Banking / Finance Financial Services Sales CS & Business Devpt Customer Service - Su
Job Description
Your new company
The company you will be joining is an award-winning, innovative, and modern company offering insurance, employee benefits, and financial planning in Asia. Customer-centric and fast-growing, they are looking for customer service professionals to join their life insurance team based in their Hong Kong walk-in centres.
Your new role
- Provide excellent service related to insurance policies, payments etc to customers in person (no sales involved)
- Conduct necessary research and follow-ups to solve customers' issues
- Build good relationships with customers
- Support team members and perform ad hoc tasks when necessary
What you'll need to succeed
- Customer service or call centre experience in any industry (face-to-face customer service experience will be an advantage)
- Open-mindedness and willingness to acquire knowledge about insurance
- Good spoken and written English, Cantonese, and Mandarin
- IIQE qualifications would be an advantage but not necessary
What you'll get in return
- Sponsorship for IIQE examination cost
- Opportunity to kickstart/further develop your career in insurance
- Excellent company culture
- Permanent employment
What you need to do now
Interested in the above role, or similar positions in financial services? Click “apply now” to send your latest CV (Word/pdf file). We will get in touch with you if your profile is suitable for this and/or other job opportunities.
Company Info
At Hays in Hong Kong, we operate across the private and public sector, dealing in permanent, temporary and contracting positions in the following specialisms: Accountancy & Finance, Banking & Financial Services, Digital Technology, Engineering, Finance Technology, Human Resources, Information Technology, Insurance, Legal, Life Sciences, Manufacturing & Operations, Marketing & Digital, Office Professionals, Procurement, Supply Chain and Sales.
We also provide Hays Talent Solutions services to clients. We deliver intelligent resourcing through a combination of market insight, technical excellence and unrivalled methodology, providing talent solutions that will transform your business.
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