Your new company

The company you will be joining is an award-winning, innovative, and modern company offering insurance, employee benefits, and financial planning in Asia. Customer-centric and fast-growing, they are looking for customer service professionals to join their life insurance team based in their Hong Kong office.

Your new role

• Handle customers' enquiries about life insurance products through phone calls, emails, website (no sales involved)
• Conduct necessary research and follow-ups to solve customers' issues
• Build good relationships with customers
• Support team members and perform ad hoc tasks when necessary 

 What you'll need to succeed 

• Customer service or call centre experience in any industry
• Good spoken and written English, Cantonese, and Mandarin
• Open-mindedness and willingness to acquire knowledge about insurance 
• IIQE qualifications would be an advantage but not necessary 

What you'll get in return

• Off-peak working hours
• Opportunity to kickstart/further develop your career in insurance 
• Sponsorship for IIQE examination cost
• Excellent company culture
• Permanent employment

What you need to do now 

Interested in the above role, or similar positions in financial services? Click “apply now” to send your latest CV (Word/pdf file). We will get in touch with you if your profile is suitable for this and/or other job opportunities.

At Hays in Hong Kong, we operate across the private and public sector, dealing in permanent, temporary and contracting positions in the following specialisms: Accountancy & Finance, Banking & Financial Services, Digital Technology, Engineering, Finance Technology, Human Resources, Information Technology, Insurance, Legal, Life Sciences, Manufacturing & Operations, Marketing & Digital, Office Professionals, Procurement, Supply Chain and Sales.

We also provide Hays Talent Solutions services to clients. We deliver intelligent resourcing through a combination of market insight, technical excellence and unrivalled methodology, providing talent solutions that will transform your business.