Officer/ Assistant Officer, Customer Fulfilment
China Construction Bank (Asia) Corporation Limited
- Company Industries：Financial Services
Job Information
- Post Date：2022-08-26
- Location：Kowloon Bay
- Employment Type：Full Time
- Job Function：Banking / Finance Others
Job Description
Main Responsibilities
- Co-ordinate with Telesales, Customer Service and Merchants, Branches and Centre for loan disbursement, data maintenance, loan early settlement processing
- Issue Cashier's Order for Personal Installment Loan and arrange Cashier's Order sign-off by bank authorised signatories, cheque deposit and stop cheque request
- Prepare data maintenance in new, replacement card issuance (e.g. lost/damage cards, upgrading/downgrading cards), returned and cancelled cards, Capture Card from Jetco in accuracy status
- Prepare stocktaking of hold cards
- Handle Insurance Enrollment, Octopus AAVS, BP Redemption, Coupon Fulfillment and resending statement
- Handle purchase order of coupons, returned, exchanged or cancelled coupons
- Prepare GL entries posting and/or adjustment
- Assist supervisor to perform User Acceptance Test (UAT)
- Issue Cashier's Order for Personal Installment Loan and arrange Cashier's Order sign-off by bank authorised signatories, cheque deposit and stop cheque request
- Prepare data maintenance in new, replacement card issuance (e.g. lost/damage cards, upgrading/downgrading cards), returned and cancelled cards, Capture Card from Jetco in accuracy status
- Prepare stocktaking of hold cards
- Handle Insurance Enrollment, Octopus AAVS, BP Redemption, Coupon Fulfillment and resending statement
- Handle purchase order of coupons, returned, exchanged or cancelled coupons
- Prepare GL entries posting and/or adjustment
- Assist supervisor to perform User Acceptance Test (UAT)
Requirements
- Form 5 standard with minimum 1 year experience in banking preferably in data capturing. For Assistant Officer Grade or above, minimum 2 years relevant experience
- Willing to work under pressure and shift hours
- Customer oriented. Good communication and interpersonal skills
- Good command of written and spoken English & Chinese
- Good PC knowledge e.g. MS Office & good typing skill
- Willing to work under pressure and shift hours
- Customer oriented. Good communication and interpersonal skills
- Good command of written and spoken English & Chinese
- Good PC knowledge e.g. MS Office & good typing skill
Company Info
China Construction Bank (Asia) Corporation Limited [“CCB (Asia)”] is the retail and commercial business platform of China Construction Bank Corporation [“CCB”] in Hong Kong. As of June 30, 2017, CCB (Asia) has 50 branches in Hong Kong and offers a wide array of banking products and services to customers, including consumer banking services, commercial banking services, corporate banking services, private banking services and cross-border financial services, etc.
We’re inviting high caliber professionals to share our vision and mark our success together.
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