Job Descriptions:- 

• Provide sales and service support to Relationship Manager in serving consolidated banking customers
• Ensure that all service queries are resolved timely
• Perform banking transaction & response to account enquiries
• Handle general enquiries / complaints and resolve issues
• Provide good after-sales support and logistics as assigned
• Deliver superior quality service to customers and refer potential customers to Relationship Manager in the branch
• Assist in meeting overall branch sales and service target

Requirements: - 

• Degree holder
• Possess HKIA & HKSI qualifications
• Minimum 2 years of relevant sales and customer service experience in banking industry
• Good service orientation and attentive to details
• Proactive with good communications and interpersonal skills
• Good command of English, Cantonese and Mandarin

Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years.

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request.

China Construction Bank (Asia) Corporation Limited [“CCB (Asia)”] is the retail and commercial business platform of China Construction Bank Corporation [“CCB”] in Hong Kong. As of June 30, 2017, CCB (Asia) has 50 branches in Hong Kong and offers a wide array of banking products and services to customers, including consumer banking services, commercial banking services, corporate banking services, private banking services and cross-border financial services, etc.

We’re inviting high caliber professionals to share our vision and mark our success together.