Our client is a dominant leader in IT consultancy acorss APAC regions, providing professional solutions and services to help customers achieve successful digital transformation. With history of 50 years and has over 1200 employees currently.

Duties:

• Provide L1/L2 application support to all parties (internal / external)
• Gather data to for reports to management
• Addressing the clients' service requests and enhancements
• Manage the Support team to align with the compliance of processes for the service
• Ensure the achievement of SLAs and keep the supporting records
• Predict and plan the required timing and service for any maintenance projects

Requirements:

• Degree holder in Business Management, Computer Science or related disciplines with equivalent years of experience

• At least 3 years application support experience
• Proven experience as a supervisor / senior / team lead and potential to be senior management
• Experience in web development in using .Net platform is plus
• Knowledge in MySql, SQL Server or Oracle
• Capable to identify the root cause and provide reasonable resolution
• Strong communication skill and able to speak in both Cantonese and English

Interested parties, please click "APPLY" Now.

Peoplebank is Asia Pacific's premier IT recruitment company specialising in contract and permanent recruitment across all vertical markets. We have a network of offices in Australia, Hong Kong and Singapore. Our Consultants are specialists and possess in-depth knowledge of the technical skills required to fill each role. As a leading IT talent services provider, we offer our customers a range of solutions to deliver true value in every aspect of our service.

We provide technology recruitment in multiple markets including but not limited to; System Integrators & Vendors, Telecommunications, Banking & Financial Services, Retail & Manufacturing, Public and NGO Services etc.