Your role:

• Perform credit management and debt collection actions
• Carry out debt recovery actions on corporate customers via telephone and demand letters
• Execute routine dunning actions for non-payment accounts on consumer segments
• Liaise with different internal parties in resolving disputes and outstanding accounts
• Monitor debt collector performance and perform day-to-day operations on debt assignments
• Handle other credit control issues and ad hoc assignments

To succeed in this role:

• Diploma Holder or above in Business Administration, Accounting, Finance or related discipline (fresh graduates are also welcomed)
• Good command of spoken and written English and Chinese
• Proactive, outgoing, enthusiastic and sensitive to market/economic environment
• Analytical and self-motivated in problem-solving
• Proficient MSOffice applications
• Customer service experience is a plus

Fast learners with less working experience (or fresh graduate) may also be considered. Higher caliber candidate may be considered as Credit Control Officer

If you have the desire for an exciting and rewarding career, please apply by sending your resume immediately, quoting your present and expected salary by clicking "Apply Now" or email to [email protected]

For more information on other job opportunities of PCCW/HKT Corporate Functions, please visit our website.

Where Connectivity Meets Creativity 

Who are we?

HKT is Hong Kong's premier telecommunications service provider and a leading innovator with a mission to design and deliver cutting-edge technology for smart living. A household name under PCCW Group, HKT offers a range of innovative services and media content across its fixed-line, broadband, mobile communication, and media entertainment platforms, such as NETVIGATOR, 1O1O, csl.,  and Now TV. 

HKT delivers end-to-end integrated solutions employing emerging technologies such as 5G, cloud computing, Internet of Things (IoT), artificial intelligence (AI), FinTech and HealthTech to accelerate the digital transformation among a network of enterprises in a fast-evolving global landscape.

With a strong global presence made up of 15,900 staff, HKT is proudly anchored in Hong Kong with a drive to actively contribute to the metropolitan’s ongoing developments into a world-leading smart city. HKT believes in engaging top youth talents to create a digitally-empowered future for the next generation.