Our client is an international health insurance provider providing and they are now looking for a Group Office Administrator. Friendly and international environment. Insurance background is a plus. 

Responsibilities:

• Obtain information from insurer to verify the accuracy and completeness of information on notices sent
• Duties include reviewing insurance notice to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy type, premiums etc
• Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
• Process new insurance policies and modifications to existing policies
• Make sure that policy documents have been sent out in time to policyholders 
• Analyze renewal terms of group policies
  

• Attention to detail, quality and accuracy, good interpersonal communication skills and teamwork spirit;
• Good sense of customer service and responsibility;
• Good problem solving ability
• Good IT skills, particularly Excel
• Previous experience of operations management or the Insurance industry
• Fluent in English and Chinese