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Clerk (Service Control Centre)

Ricoh Hong Kong Limited

  • Company Industries:Others

Job Information

  • Post Date:2022-10-19
  • Career Level:Entry Level
  • Location:Kowloon Bay
  • Yr(s) of Exp:2 years
  • Qualification:School Certificate
  • Employment Type:Full Time, Permanent
  • Job Function:Admin & HR  Clerical / Admin Staff  Transportation & Logistics  Others  Sales  
  • Benefits:Education allowance, Life insurance, Medical insurance, Overtime pay, Performance bonus

Job Description

The Job:
  • To schedule, dispatch and track service activity of service engineers
  • Monitor and optimise work schedule as situations change to maximise attainment of service level agreement
  • Liaise with internal and external parties to ensue issues are resolved that impact the provision of field services to customers
  • Provide, monitor, communicate and distribute relevant operational messages between engineer teams, customers and service partners
The Person:
  • Form 5 / DSE graduate with minimum 2 years of relevant experience
  • University graduate in Business, Statistics, Analytics, Logistics, or related disciplines will be considered
  • Confident in using and learning new computer systems
  • Strong communication skills
  • Good time management
We offer 5-day work, attractive remuneration and benefits package to the right candidate.      
Interested parties please forward your full resume (in Microsoft Word or PDF format) with current and expect salary to the Human Resources & Facilities Services, Ricoh Hong Kong Limited, by clicking "Apply Now".
Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise.

Company Info

Join Us, Advance Forward.

At Ricoh, we’re not just imagining a future bright with ideas-we’re already building it.
Ricoh is a leading provider of digital services and innovative solutions to support our customers’ digital transformation and business process optimisation. We provide the expertise and leverage the power of our regional APAC diversity to deliver true value to our customers.
We bring people, processes, and technology together to deliver competitive advantage for our APAC customers and increase value to their business.
By making data accessible faster and with more insight than ever before, as well as embracing different perspectives, we can help our customers with diverse needs in a more agile way.
Being part of the Ricoh family means working with passionate and creative people who are dedicated to making a difference for our customers, our communities, our society, and for each other.
We share our successes and are always striving to be more, both as a team and in our own careers.
Together we are inventing a new future, one driven by a unique vision and built to create sustainable success.

http://www.ricoh.com.hk
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