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Senior Associate, Solution Delivery Management, Technology & Operatio

DBS Bank Ltd

  • Company Industries:Financial Services

Job Information

  • Post Date:2022-10-18
  • Career Level:Middle
  • Location:Kwun Tong Area
  • Yr(s) of Exp:4 years
  • Qualification:Degree
  • Employment Type:Full Time
  • Job Function:Admin & HR  Administration / Operation Manager  Professional Services  Business Analysis / Data An

Job Description

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

  • Support, manage and handle FPS BAU and ad hoc issues.
  • Conduct analysis on the end-to-end FPS flow by doing thorough data mapping and payments flow deep-dive to identify system design, configuration or data issues.
  • Support cash, payments & receivables billing initiatives and provide enhancement recommendation for continuous improvements related to billing operational efficiencies.
  • Work closely with tech teams to provide business requirements to ensure smooth end-to-end experience across all parties including capabilities to support various models, reporting and billing related issues.
  • Conduct User Acceptance Tests, ensure completeness, integrity, and usability of final delivered solutions.
  • Provide subject matter expertise on FPS/billing services strategy and solution design, minimizing customer disputes and queries.

Requirements

  • Experience in FPS system, cross-border at least 1 year.
  • Strong analytical skills with ability to conceptualize complex ideas into clear framework.
  • Advanced excel skills with ability to analyse large datasets and organise data with attention to details.
  • Understanding in Financial Institutions (FI) payment transaction flows.
  • Experience in developing and detailing software product requirements. (Does not require coding skills).
  • Experience in SDLC is advantage. 

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

Company Info

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