Senior Associate, Solution Delivery Management, Technology & Operatio
DBS Bank Ltd
- Company Industries:Financial Services
Job Information
- Post Date:2022-10-18
- Career Level:Middle
- Location:Kwun Tong Area
- Yr(s) of Exp:4 years
- Qualification:Degree
- Employment Type:Full Time
- Job Function:Admin & HR Administration / Operation Manager Professional Services Business Analysis / Data An
Job Description
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- Support, manage and handle FPS BAU and ad hoc issues.
- Conduct analysis on the end-to-end FPS flow by doing thorough data mapping and payments flow deep-dive to identify system design, configuration or data issues.
- Support cash, payments & receivables billing initiatives and provide enhancement recommendation for continuous improvements related to billing operational efficiencies.
- Work closely with tech teams to provide business requirements to ensure smooth end-to-end experience across all parties including capabilities to support various models, reporting and billing related issues.
- Conduct User Acceptance Tests, ensure completeness, integrity, and usability of final delivered solutions.
- Provide subject matter expertise on FPS/billing services strategy and solution design, minimizing customer disputes and queries.
Requirements
- Experience in FPS system, cross-border at least 1 year.
- Strong analytical skills with ability to conceptualize complex ideas into clear framework.
- Advanced excel skills with ability to analyse large datasets and organise data with attention to details.
- Understanding in Financial Institutions (FI) payment transaction flows.
- Experience in developing and detailing software product requirements. (Does not require coding skills).
- Experience in SDLC is advantage.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
Company Info
See Job Descriptio
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