Assistant Customer Service Officer 客戶服務助理主任
Parsons Music Corporation
- Company Industries：Wholesale / Retail
Job Information
- Post Date：2022-10-17
- Career Level：Entry Level
- Location：Hung Hom
- Yr(s) of Exp：2 years
- Qualification：Non-Degree Tertiary
- Employment Type：Full Time, Permanent
- Job Function：Admin & HR Clerical / Admin Staff Sales CS & Business Devpt Call Centre C
- Benefits：Medical insurance, Performance bonus, Five-day work week
Job Description
Responsibilities:
- Liaise with internal and external departments, including teammates, sales and customers to arrange the schedule of piano tuning
- Coordinate, monitor and guide the technicians to ensure their services level can achieve the company requirements
- Maintain accurate record in system
- Perform ad-hoc duties and assigned
Requirements:
- Diploma holder or above in any discipline
- At least 2 years CS / Sales experience
- Experience in aftersales services is highly preferred
- Knowledge of CRM system, public transport or HK route arrangement is an advantage
- Typing speed at least 30WPM in Chinese
- Candidate with less experience will be considered as CS Coordinator
Please send your CV with salary history and expected salary via the system or send it to the Human Resources Department of Parsons Music Limited at 8/F, Railway Plaza, No. 39 Chatham Road South, Tsimshatsui Kowloon, Hong Kong.
(Data collected will be used for recruitment purpose only.)
Company Info
Parsons Music Corporation is a leading multi-national music group with over 100 retail chain stores in Hong Kong and China. Our business includes production, retail and wholesale of musical instruments as well as musical and art education. In order to cope with our rapid growth, we are looking for high-calibre individual to join our professional team
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