Receptionist
CBRE
- Company Industries：Property Management / Consultancy
Job Information
- Post Date：2022-10-17
- Career Level：Middle
- Location：Not Specified
- Yr(s) of Exp：1 years
- Qualification：Degree
- Employment Type：Full Time, Permanent
- Job Function：Admin & HR Receptionist Property / Real Estate Property Management
Job Description
Key Responsibilities
- Provide reception services using and hotel customer service approach whilst maintaining security.
- Where required maintain the reception environment, including meeting rooms to make a positive first impression that reflects the nature of the site.
- Co-ordinate any room bookings, catering, audio visual and equipment requirements requested by the client. This includes; liaison and coordination with external catering/equipment companies as/when required
- Manage a range of administrative or helpful services which may include (but not limited to), telephone enquiries, couriers, security cards and passes.
- Utilise software or other systems for room bookings, security badges and passes, help desk tickets, etc.
- Effective complaint handling, feedback management, standards and client service delivery
- Understand the site and key personnel to direct visitors, contact required site staff and resolve issues either directly or indirectly.
- Responsible for the "first moment of truth" (FMOT) customer experience
- Assist FM Coordinator / Assistant FM and FM Manager with administrative duties or project work as required
- Provide the necessary support in the absence of others
Skills Required
- Strong organizational and time management skills
- High level of attention to detail
- Strong verbal and written communication skills
- Excellent personal presentation
- Delegation skills - able to priorities accordingly and flexible in handling a variety of tasks
- Complaint handling - able to resolve problems as they arise in an appropriate manner
- Experience in a corporate reception or five star hotel environment
- Administrative Skills - word, PowerPoint, excel and outlook are desirable
Company Info
CBRE Asia Pacific is an integral part of CBRE Group, the world’s largest commercial real estate services firm. Over 20,000 professionals focus on the alignment of our clients’ overall business objectives with their real estate requirements.
The Asia Pacific region comprises 87 offices (excluding affiliates) across Australia, New Zealand, India, Korea, Vietnam, Japan, Singapore and Greater China including Hong Kong, Macau and Taiwan. We work together to provide unparalleled tools and resources,
leverage, credibility, market coverage and local expertise.
Our Commitment to Diversity & Inclusion
Our employee journey starts with our RISE values—Respect, Integrity, Service and Excellence. We are committed to building an engaged and productive workplace by ensuring that diversity, equality and inclusion (DE&I) are at the heart of what we do.
DE&I is a journey not a destination and, over the years, we have taken strides in bringing our inclusion visions to life.
To learn more about who we are, please visit: www.cbre.com.hk/en/about
Our Commitment to Diversity & Inclusion
Our employee journey starts with our RISE values—Respect, Integrity, Service and Excellence. We are committed to building an engaged and productive workplace by ensuring that diversity, equality and inclusion (DE&I) are at the heart of what we do.
DE&I is a journey not a destination and, over the years, we have taken strides in bringing our inclusion visions to life.
- 50 percent of our Hong Kong Executive Committee are women.
- Our Young Leaders Committee gives a voice to high-calibre young employees who are championing positive change.
- The Inclusion Council Leadership Series is driving conversations around diversity and leadership at regular industry events
To learn more about who we are, please visit: www.cbre.com.hk/en/about
Follow CBRE: www.cbre.com.hk | APAC LinkedIn | Twitter | Facebook | Instagram | Weibo | WeChat
| Position | Company | Location | Update |
|---|