About JLL – 

We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. 

If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! 

About the role:

To deliver high quality, prompt and courteous Facilities Management services in support of Client's business needs in a safe working environment. 

What this job involves:

Facilities management

• Assist to monitor the office facilities
• Owner of the FM Helpdesk system to ensure the SR completion 
• Assist to report and schedule contractors for preventative maintenance to limit the downtime for all critical equipment
• Assist to deal with emergency and arrange ad-hoc repair
• To follow established escalation procedures and incident reporting procedures

 Office equipment & environment management 

• Assist Facilities Manager to ensure all office equipment, including photocopiers, fax machines, paper shedders etc. are in good working order and consumables are replenish timely
• Assist Facilities Manager to ensure a good office environment, including arranging office ad-hoc repair, monitoring landscaping service and cleaning service
• Vendor management
• Assist to evaluate the contractors’ service performance
• Customer Service / Client Relationships 
• Keep good communication with clients and users 
• Ensured Key Operations Procedures are followed to ensure service standards are maintained

 Procurement, Payment/ billing management 

• Issue purchase order for operations and maintenance 
• Assist to receive and verify the invoices.  Allocate the expenses and settle in client’s procurement system
• Seek ways to constantly reduce costs and improve operational standards

 Others

• Keep good communication and have the regular meeting with landlord / service providers and
• To assist client / Facilities Manager to do report work, including monthly report and KPI review etc. 
• Supervise the vendor workers performance 
• Any other duties assigned by the client / Facilities Manager

 Sound like you? To apply you need to be:

• Degree holder in any disciplines
• A minimum of 5 years’ relevant experience
• Customer service is preferred
• Good command of spoken Cantonese, English and Putonghua
• Great interpersonal skill
• A good team player, flexible and detail -minded
• Cheerful and outgoing characters

 What you can expect from us

We’re an entrepreneurial, inclusive culture. We succeed together - across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We’ll offer you a competitive salary and benefits package.

With us, you’ll develop your strengths and enjoy a career full of varied experiences. We can’t wait to see where your ambitions take you at JLL.

 Apply today!