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Customer Services Representative

MF Jebsen Electronics Limited

  • Company Industries:Electronics/Electrical Equipment

Job Information

  • Post Date:2022-10-19
  • Career Level:Entry Level
  • Location:North Point
  • Yr(s) of Exp:1 years
  • Qualification:Matriculated
  • Employment Type:Full Time, Permanent
  • Job Function:Admin & HR  Clerical / Admin Staff  Sales  CS & Business Devpt  Call Centre  O
  • Benefits:Life insurance, Medical insurance, Performance bonus, Five-day work week

Job Description

RESPONSIBILITIES
  • Handle enquiries in accordance with company standard
    按公司指引解答客戶查詢。

  • Handle bookings and manage appointment schedules for hearing test
    處理聽力測試預約及管理聽力測試安排。

  • Build and maintain relationships with potential customers to develop a stronger client base by regular follow-up
    定時向潛在客人致電跟進,與其保持良好關係,為公司發展客戶群。

  • Responsible for reception work and provide sales support (product maintenance and hearing test etc.)
    負責前台接待工作及支援銷售服務(保養服務及聽力測試等)。

  • Provide general administration and clerical support
    提供一般行政和文書支援。

  • Handle stock and logistics arrangement
    處理庫存記錄及處理貨品出庫及入庫。

  • Perform ad-hoc duties as assigned
    處理上司指派的工作。
REQUIREMENTS
  • Minimum 1 year’s relevant working experience in customer service
    最少一年客戶服務經驗

  • Proficiency in Cantonese, basic in spoken English and Putonghua
    操流利粵語、略懂英文及普通話

  • Good telephone manner and communication skills
    良好電話禮儀及溝通技巧

  • Cheerful, polite and positive attitude
    性格開朗、為人有禮、態度積極

  • Familiar with various MS Office applications including Word, Excel and Chinese word processing
    熟悉電腦操作,包括Word、Excel及中文輸入法
OUR OFFER
  1. 14 days and above Annual Leave
  2. Birthday Leave
  3. Discretionary Bonus
  4. Employer MPF Contribution 6%
  5. Life & Medical Insurance
  6. Marriage Leave and Paternity Leave
  7. Training and Development Programs
  8. Employee Wellness Programs and Staff Discount
To learn more about us and the product, please visit our websites:

MF Jebsen Group: mfjebsen.com
Heari: heariaudio.com 

Interested parties please send full resume with available date, current & expected salary to Group Human Resources Department by "Apply Now"

All information provided by applicants will be treated in strictly confidential and used only for recruitment purposes. Applicants may be considered for other suitable positions by our Company not more than three months, after which their personal data will be destroyed.

Company Info

MF Jebsen Electronics Limited ("MFJEL"),established in 2012, is an enterprising member of MF Jebsen Group engaging in electronic components, supply chain management and IoT solutions provider. 

Combining the technical competence with its strong corporate background, MFJEL is geared to drive a wider application of electronic components in IoT solutions, including location tracking technology, self powered sensor network as well as to spread its wings in audio product market.

We offer attractive remuneration package to the right candidate. Interested parties please send full resume with available date, present & expected salary to Group Human Resources Department at [email protected]

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