Manager, Card Maintenance and Personalizatio
Dah Sing Financial Group
- Company Industries：Financial Services
Job Information
- Post Date：2022-10-19
- Career Level：Middle
- Location：Not Specified
- Yr(s) of Exp：5 years
- Qualification：Degree
- Employment Type：Full Time, Permanent
- Job Function：Admin & HR Clerical / Admin Staff Banking / Finance Others Sales CS & Bus
Job Description
Main Responsibilities:
- Oversee the daily operations of various card products mainly on both credit card and ATM card, across account maintenance functions, card personalization out-sourced vendor management and add-on services setup according to pre-defined Key Processing Indicator (KPI).
- Participant in project development relating to new product / service / promotion, with special focus on provision of user requirements and User Acceptance Testing (UAT).
- Supervise the running of hotline serving internal enquiry from branches.
- Supervise the teller transaction processing functions.
- Guide the Team by maximizing the routine resources in an efficient and effective manner, especially for those new jobs assignment.
- Ensure all operations activities being complied with the requirements of established policies, guidelines, card schemes and regulators.
- Assist in managing some office administrative functions.
- Assist Management / Business Uses in preparing routine MIS reports.
- Support Department Head by undertaking the assigned roles and tasks.
Incumbent Requirements:
- University degree or equivalent with 5 years relevant experience at supervisory level.
- Awareness to operational risks, compliance and logistic streamlining.
- Good communication skill.
- Understand general banking operations.
- Good PC knowledge (e.g. MS office) and MACRO will be a bonus.
Please note that only shortlisted candidates will be notified.
Company Info
The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.
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