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Customer Service Officer

ATech Communication (HK) Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2022-10-19
  • Location:Kwun Tong
  • Employment Type:Full Time, Permanent
  • Job Function:Admin & HR  Administration / Operation Manager  Clerical / Admin Staff  Information Technology (IT
  • Benefits:Double pay, Education allowance, Performance bonus, Transportation allowance, Travel allowance, Work from home, Five-day work we

Job Description

Responsibilities: 

  • To provide CS and administrative support to salesmen
  • To liaison with vendors, order processing for renewal / maintenances
  • To administer sales orders and procedures 
  • To perform daily customer service tasks to end users
  • To handle enquiries from call-in customers to facilitate the related sales service support
  • ad hoc duties as assigned

Requirements: 

  • Diploma or above in any discipline
  • Proficient in Microsoft Office
  • Fluent in Cantonese and English 
  • 3 years of experience in Customer Services / Order Administration
  • knowledge of IT Products is an advantage
  • We offers attractive salary package with year-end bonus and medical insurances, 5 days work.

Company Info

We are a local-based company providing IT solutions and services to Enterprises Client, Financial Institutes, Education Institutes and various Government Departments. We offer solutions like Systems Integration Solutions, Enterprise Application Software, Business Consultancy, Professional Services, and Outsourcing Services.

We are one of the listed contractors under Hong Kong Government Standing Offer Agree (SOA) for supplying PC related products, Server equipment to various Government Departments.

To cope with our rapid business growth, we invite dynamic and self-motivated IT talents to join our growing team.

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