Learning and Development Service Support
Lane Crawford (Hong Kong) Limited
- Company Industries：Wholesale / Retail
Job Information
- Post Date：2022-10-19
- Location：Southern Area
- Yr(s) of Exp：3 years
- Qualification：Degree
- Employment Type：Full Time, Permanent
- Job Function：Admin & HR Others Training & Development
- Benefits：Dental insurance, Free shuttle bus, Medical insurance, Performance bonus, Five-day work week
Job Description
“To Own the Global Asian Luxury Customer”
Founded in 1850, Lane Crawford is an iconic, luxury department store offering a seamless shopping experience in stores and online.
As the most talked-about lifestyle destination in Asia, Lane Crawford presents a unique global edit of more than 800 coveted international brands across Womenswear, Menswear, Shoes and Accessories, Cosmetics, Fine Jewellery and Home and Lifestyle. LaneCrawford.com and each store is an inspiring space to spend time and be immersed in the world of fashion, art, design and culture.
Providing market leading services, Lane Crawford offers an unparalleled luxury lifestyle experience. Across creative programmes and award-winning visual merchandising, every customer experience is unique, including personalised services such as Concierge, Personal Styling, Cosmetics Concierge, and online order collection and returns in store.
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As the most talked-about lifestyle destination in Asia, Lane Crawford presents a unique global edit of more than 800 coveted international brands across Womenswear, Menswear, Shoes and Accessories, Cosmetics, Fine Jewellery and Home and Lifestyle. LaneCrawford.com and each store is an inspiring space to spend time and be immersed in the world of fashion, art, design and culture.
Providing market leading services, Lane Crawford offers an unparalleled luxury lifestyle experience. Across creative programmes and award-winning visual merchandising, every customer experience is unique, including personalised services such as Concierge, Personal Styling, Cosmetics Concierge, and online order collection and returns in store.
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Job Purpose:
“Act as a key role within the team in delivering end-to-end support to the L&D Team on various kinds of training activities.”
Key Responsibilities:
- Manage Learning Experience Platform and LMS (SAP)
- Manage Quarterly Training Calendar (including scheduling and communication between Trainers, Departments, Participants, and external vendors)
- Support L&D Team Logistics and Administrative Works (including room booking, setup and stationary ordering)
- Manage Training KPI Report (HK & ML) (including attendance report, training hours report and budget report)
- Support vendor contract, budget & invoice payment handling
- Manage the travel arrangements and personal expenses for L and D team members and overseas vendors
- Support Staff Recreation Activities
- Work independently to support simple training activities or handle stakeholders’ enquiries (e.g., store tour)
Requirements:
- Minimum of 3 years relevant experience working in L&D function.
- A Degree or higher qualification in any discipline.
- Proficient in MS Office, especially Excel, Word, and PowerPoint, with Photo shooting and video taking experience is a plus.
- Proficient in operating different LMS, SAP is an added advantage.
- Problem solver, and willing to try and think out of the box in proposing reasonable solution to resolve issues.
- Excellent verbal and written communication skills in English & Chinese (Cantonese and Mandarin) are required
Due to the rapidly changing COVID-19 pandemic situation in Hong Kong as well as to ensure the health and safety of all our staff, all new employees will be required to be vaccinated; if any candidates are offered a role, candidates must be vaccinated by their start date (unless he/she is medically exempted).
At Lane Crawfordwe support our staff with a range of benefits that reflect the importance we place on the well-being of our staff. In addition to a competitive salary, discretionary bonus, annual leave, provident fund, staff purchase privileges, insurance, medical and dental coverage, we provide shuttle buses, various recreational activities, Staff Assistance Programme and the best in-class Training and Development.
All information provided will be treated in strict confidence and used for recruitment purposes only.
Company Info
DISCOVER NEW OPPORTUNITIES
IN LANE CRAWFORD
The Leading Light for the Global Asian Luxury Customer.
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