Assistant Channel Operations Manager / Channel Operations Officer
The Bank of East Asia, Limited
- Company Industries：Financial Services
Job Information
- Post Date：2022-10-19
- Career Level：Entry Level
- Location：Not Specified
- Yr(s) of Exp：3 years
- Qualification：School Certificate
- Employment Type：Full Time, Permanent
- Job Function：Admin & HR Administration / Operation Manager Clerical / Admin Staff Others
Job Description
Responsibilities
- Present all necessary information to all external / internal customers precisely and accurately to facilitate their clear understanding and decision making; and
- Response to customer feedback in a timely fashion and follow through on our promises to customers without delay; and
- Foster a customer-centric culture by treating everyone with dignity, respect and fairness, and ensuring each customer receives the best possible service.
- Liaise with other Departments of the User Acceptance Test to provide an acceptance system enhancement / modification to implement for Bank customers
- Collect transaction details of channels processing for system enhancement or modification
Requirements
- HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above; OR
- Minimum of 3 years’ relevant experience:
- Sound knowledge of banking regulatory requirements
- Good understanding of relevant bank policies and procedures
- Independent, self-motivated, and detail-oriented
- A team player with good communication skills and risk awareness
- Good command of both spoken and written English and Chinese, fluent in Putonghua
Please apply online via the BEA Careers website at https://careers.hkbea.com/psp/hcmprd/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=3566&PostingSeq=1 or by clicking the Apply Now button. Kindly note that if you are a new user, you have to first create your User Profile before you can apply.
Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Data Policy, which is available upon request. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after six months.
Company Info
Together, we can achieve more
The Bank of East Asia, Limited ("BEA") is Hong Kong’s largest independent local bank with 58 branches, 49 SupremeGold Centres, and 7 i-Financial Centres throughout the city.
With a team of over 3,700 professionals in Hong Kong and more than 9,900 worldwide, BEA embraces a spirit of teamwork in every challenge. We invite you to become part of our team and to join us on our journey towards a bright and exciting future.
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