• Handle reception tasts.
• Answer and direct incoming calls, greet clients and customers, and provide concierge services to clients and Firm members.
• Promote and maintain the good will and reputation of the Firm by maintaining the highest level of professional conduct and confidentiality.
• Present an image consistent with a professional services firm and a demeanor representative of Dorsey’s client service culture.
• Schedule visiting attorney offices and provide administrative services to visiting attorneys.  Send visiting attorney schedule to the office.
• Maintain a clean and uncluttered work area, ensuring sensitive or client information is protected.
• Provide additional administrative support to secretaries, attorneys, marketing, and administration, including typing, proofing, preparing mailings, nametags, and expense reimbursements. May also include assisting with closing books, travel arrangements and other administrative duties.
• Coordinate and reserve conference rooms, calendar accordingly.
• Prepare conference room for meetings, arranged lunches and greet clients.
• Save e-mail to the network, document management filing.
• Responsible for the receipt of all incoming mail, courier, materials to the office, including freight, messenger and furniture deliveries.
• Coordinate outside copy services when the department cannot absorb the work and produce it by the deadline.  Arrange for best pricing and quality of service, delivery and pick-up.  Supervise and approve all stationery/supplies inventory (letterhead, envelopes, billing paper, etc.) and order from Minneapolis Supply Department or if approved, local vendors.
• Monitor Rendezvous for appropriate set-ups in conference rooms.  Consult with the marketing team or attorneys to determine room configuration and assess needs.
• Maintain an organized database/inventory of our office library.
• Assist with time entry and review.
• Assist with various database projects, including uploading documents and adding key dates in appropriate databases.
• Scan and photocopy documents; create/edit PDF’s.
• Assist with large mailings, prepare outgoing mail; prepare FedEx labels.
• Prepare cover letters or correspondence.
• May perform other duties as requested.

• High School diploma or G.E.D. equivalent.
• At least 1 year of administrative or related experience.
• Ability to communicate effectively, both verbal and written, with all levels of personnel both external and internal.
• Ability to work independently, be proactive, take appropriate initiative,  and adhere to deadlines and priorities.
• Ability to work in and add value to a team environment.
• Demonstrated ability to focus on priorities and successfully perform job duties under stressful circumstances including maintaining a calm demeanor.
• Ability to effectively work with all levels of personnel.
• Understanding of the firm’s business and services being provided.
• Strong attention to details Analytical ability, very good attention to detail and organizational skills.
• Willingness to learn new computer software and customized databases.
• Good verbal and written communication skills.
• Working knowledge of MS Office suite.
• Professional appearance.
• Excellent attendance.

Dorsey & Whitney is an AmLaw 100 international law firm with more than 520 lawyers in offices throughout the United States, Canada, Europe and Asia. We are a premier legal counselor to companies worldwide in a wide range of industries, including banking & financial institutions; development & infrastructure; energy & natural resources; food, beverage & agribusiness; healthcare; and technology.

 We are seeking a Client Services Coordinator for our Hong Kong office.  In this role, you will be a first point of contact for many of our clients and visitors as you provide a warm, professional welcome in our main reception/client services area.  In addition to serving at the main reception desk, you will direct callers and inquiries to the appropriate department or individual at the Firm.  Do you excel at providing excellent customer service?  Do you enjoy working in a dynamic, fast-paced professional environment?  If so, we would appreciate hearing from you.