Responsibilities:  

• Represent the developer to settle the complaints and provide customer service in timely manner.
• Lead a team of in-house staffs and outsourced helpers to conduct flat-to-flat inspections and handover of newly established residential estates.
• Coordinate with internal departments in all CS and developer-related matters.
•  Assist in data analysis, regular reporting and presentation for making improvement recommendation.  
• Deal with all enquiry, complaints and requests and take appropriate and necessary follow-up actions.
• Establish & review all policies & procedures in CS team

• Bachelor Degree in Property Management / Real Estates/ Hospitality or related disciplines.
• Possess at least 10 years of relevant working experience in customer service or hospitality, experience in managing handover in prestige developer is in advantage.
• Proficient in MS Office such as Word, Excel and PowerPoint.
• Good command of written and spoken English and Chinese, including Putonghua.
• Independent, well-organized and detail-minded with strong communication and interpersonal skills.
• Developer Background is a must.

We offer competitive remuneration package and promising career opportunities to the successful candidates. Interested parties please send full resume with previous job reference letters by clicking "Apply Now" stating your expected salary and available date.

 Information provided by applications will be treated in strictly confidential and used for recruitment purpose only.

We are a prominent Hong Kong listed company with its principal business of property development, investment and management. We cordially invite high caliber candidates to join us.