Summary

The Payroll Assistant Manager is responsibility to lead all our regional to APAC payroll functions and process-driven. Our ideal candidate is analytical and methodical, with experience in payroll administration and deep knowledge of payroll regulation. Your goal will be to ensure our payroll procedures are compliant to local regulations, efficient and reduce in customers' complaints/escalations.

Key Responsibilities

• Oversee and manage a payroll team (more than 10 pax) and is accountable for up to date and accurate payroll operations for the organization
• Looks for methods to improve quality, efficiency and productivity, reduce costs, increase profits, or improve control measures.
• Works collaboratively with all stakeholders to develop and/or improve systems, processes, controls, and procedures that improve the overall efficiency of the Company and insure excellent client service.
• Guides, trains, and advises (remotely) aligned with Payroll Team lead so that Payroll processing and deliverables are completed in a timely and accurate manner, applying quality control measures and checking to ensure consistency with instructions received and procedural compliance.
• Handles all Payroll inquiries and cases escalated by team in accordance with defined/agreed response times
• Designs, implements and applies, in collaboration, such payroll controls and systems as are necessary to ensure all cyclical payroll returns, service levels and key performance indicators have been met.
• Supports Team Lead and their teams to monitor and reconcile all Payroll accounts on a monthly basis, ensuring appropriate actions are taken which ensure timely payment and recoveries, whilst highlighting aged items to management for necessary escalations.
• Maintains an up-to-date knowledge and awareness of prevailing payroll laws and any changes occurring or planned in each of the regional to APAC countries either by attending appropriate seminars, evaluating, and articulating an understanding of relevant payroll communications, ensuring that the Company remains in compliance with the statutory requirements.

Key Requirements:

• Must hold a Bachelor Degree
• 5+ Years of work experience in regional payroll operations
• Strong customer service-skills & experience with outsourced payroll services
• Great problem-solving skills
• Strong understanding of regional payroll knowledge and process improvements
• Strong supervisory and leadership skills
• Strong written and verbal communication skills to interact with all level of staff
• Meticulous, prioritize and Detail-oriented

Since our creation in 2009, AYP Group has been built with our dedication to our clients and candidates in mind. The AYP cause is ‘Imagineering the Future’ which is bridging the border between dreams and reality by truly bringing our clients’ and candidates’ aspirations to life. Our vision is to be a full-fledged Human Resources company providing a complete suite of Human Resources Solutions to our clients from Recruitment, Recruitment Process Outsourcing (RPO) to HR Consultancy and HR Outsourcing Solutions. In 2015, AYP Group has been awarded The Singapore HR Awards 2015 for Leading HR Practices in Management Consultancy Services Provider, Best Recruitment Innovation and Best Recruitment Agency of the year.

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