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Process Analyst, Fraud (6-month renewable contract)

TransUnion Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2022-09-19
  • Career Level:Entry Level
  • Location:Tsim Sha Tsui
  • Qualification:Non-Degree Tertiary
  • Employment Type:Full Time, Contract
  • Job Function:Admin & HR  Clerical / Admin Staff  Sales  CS & Business Devpt  Call Centre  C

Job Description

What We'll Bring:

A new key function to help improving the customers on-boarding experience with the application of TransUnion identity authentication solution which is widely adopted by HK banking industry. The solution was also awarded the Reg-Tech Golden Award from the Institute of Financial Technologists of Asia (IFTA) and the top prize in the FinTech-Banking category of the Hong Kong Business Technology Excellence.


What You'll Bring:

- Proactive and high attention to detail
- Possess high conduct credentials, ethics, honesty and integrity
- Good Communication skills
- Good command of both spoken and written English and Chinese - Experience in manual review process will be an advantage
- Proficiency in Microsoft Office applications
- High School diploma or equivalent


Impact You'll Make:

- Conduct manual review of transactions to ensure the reliability of an identity document and the selfie images
- Conduct phone verification process with the outbound client calls
- Escalate and file the red flag when any fraud activity has been identified
- Conduct Mobile APP User Acceptance Test

Who We Are

A global leader in credit information and information management services, TransUnion gives businesses, consumers and the global community the power to achieve their goals. Businesses count on us to better manage risk and customer relationships. Consumers are able to better manage credit to achieve their financial goals. And in communities around the world we help build strong economies and give people the power to achieve their dreams.

Exceptional opportunities are coming as we build on this strong foundation. Our ambitious growth strategy includes substantial new investment worldwide, a wide range of new solutions to help our customers succeed like never before, and new ideas for expanding our reach in every part of our dynamic and fast-moving industry. We’re on an exciting journey and you can be a part of it.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Info

TransUnion is a global leader in credit information and information management services. For more than 40 years, we have worked with businesses and consumers to gather, analyze and deliver the critical information needed to build strong economies throughout the world. Our dedicated associates provide solutions to approximately 45,000 businesses and approximately 500 million consumers worldwide.  We are seeking to engage top talents to join our workforce in aggressive expansion of new Business Lines.  We pride ourselves in our corporate culture of multi-dimensional people management and development and have many employees enjoy a long term, satisfying and enriching career with us!

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