Customer Service Officer
Zebra Strategic Outsource Solution Ltd
- Company Industries：Human Resources Management/Consultancy
Job Information
- Post Date：2022-10-19
- Career Level：Entry Level
- Location：Kwun Tong Area
- Yr(s) of Exp：2 years
- Qualification：School Certificate
- Employment Type：Full Time, Contract
- Job Function：Banking / Finance Loan Retail Banking Sales CS & Business Devpt Customer
- Benefits：Medical insurance, Five-day work week
Job Description
Responsibilities
- Handle customer inquiries, request and compliants
- Handle customer requests on dispute transaction, re-issue of statement, sales slip or other onformation retrieval
- Maintain and update customer information upon request
- Assist Marketing Department in telemarketing of credit card product
- Form 5 / DSE graduate or above
- 2 - 3 years' relevant working experience in consumer finance / retail banking industry, preferable in credit card products
- Shift duty is required (with allowance)
- Dynamic, strong analytical skill, good interpersonal and communication skills
- Fluent in spoken and written English and Chinese
- Proficient in MS Office applications including Excel, PowerPoint and Chinese / English word processing
Company Info
ZEBRA™ Strategic Holdings Limited is a performance-based holistic Human Capital Solutions provider that services Corporate Clients across Asia Pacific region.
With more than a decade of solid experience, ZEBRA™ successfully listed on the GEM board of the Hong Kong Stock Exchange in the year of 2013.
Our client, a leading institution is currently seeking for a high-caliber candidate to join their team.
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