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($15K-23K, 5 Days, Banking) Customer Service Officer

Faithful Search

  • Company Industries:Trading and Distribution

Job Information

  • Post Date:2022-10-16
  • Career Level:Entry Level
  • Location:Not Specified
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Full Time, Permanent
  • Job Function:Banking / Finance  Retail Banking  Sales  CS & Business Devpt  Customer Service - Superv
  • Benefits:Life insurance, Medical insurance, Performance bonus, Five-day work week

Job Description

  • Responsibilities

    • Coordinate and follow up on customer service and circulation inquiries
    • Handle customer enquiry and complain
    • Provide professional customer service & relationship building
    • Handle and respond customer inquiries via phone/E-mail/Apps
    • Provide support in administration duties
    • Coordinate customers and technical service section
    • Perform ad-hoc duties

    Requirements

    • HKCEE / HKDSE or equivalent
    • Fresh Graduates are welcome
    • Pleasant telephone manner, strong interpersonal skills and service oriented.
    • Fluent spoken in English and Mandarin
    • Able to work under pressure and independently
    • Proficient in PC operation and MS Word, Excel, Power Point and Chinese Word Processing
    • Immediate availability is preferred 

Interested parties please email your full resume in Word format with current and expected salary, and date of availability to Faithful Search Co.

All personal data collected will be used for recruitment purpose only and kept confidential.

Company Info

We provided all-round recruitment services from the base to the management levels of a company. Our consultants have been engaged in the industries that they are providing services for at least couples of years, from which we believe professional and befitting recommendations can be delivered. 

 
Objective ~ To provide an effective and efficient personnel consultancy services to both candidates and clients.

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