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DGM – Retail Operations (Bank)

Springer Professional Group Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2022-10-14
  • Career Level:Senior
  • Location:Central
  • Qualification:Permanent
  • Employment Type:Banking / Finance, Retail Banking, Others, Informa
  • Job Function:Banking / Finance  Retail Banking  Others  Information Technology (IT)  Others

Job Description

Our client, a leading international bank, is looking for a DGM to join their Operation team to cope with the  Personal Banking business expansion.

Job Description:

  • Direct and control the overall Retail Business operations, including branch operations, customer experience, card operations and project management  of the bank for providing effective banking services to customers
  • Formulate, review and implement various operations policies and processes in response to changes in law and regulations
  • Review and develop new methods and procedures in order to achieve efficient and smooth operations
  • Formulate and deliver strategies & annual business plan to support bank’s overall business goals and directions
  • Maintain close coordination and cooperation with other departments for maintaining and enhancing operational matters
  • Control annual budgets of various operational areas
  • Develop and maintain partnership with different stakeholders to ensure achievement of KPIs and high standard of service level

Job Requirements:

  • University graduate in banking or related disciplines, with professional qualification in banking is preferred
  • Minimum 10 years of experience in banking operations with exposure in various areas, especially for Branch Operations, IT, Treasury & Settlement, Remittance, Securities, Investment products, Private Banking
  • Passes in HKSI Examinations (Qualified under SFO for handling Regulated Activities Types 1, 4) is a must
  • Good understanding of various banking products and services, and the respective operation processes
  • Good analytical, communication and inter-personal skills with strong risk control sense, able to work independently
  • Candidate with project management experience with good reporting and writing skills are preferred
  • Good command of Cantonese, English and Putonghua

Languages
Fluent in Cantonese and Mandarin 

Interested parties please email your resume to [email protected] com for consideration. For job enquiries, please call 2114 2625 for more details.

Please mention your consultant's name on your application if you have already registered with Springer.

All information provided by candidates will be used solely for recruitment purposes only in accordance with the employer’s personal data policies

Company Info

As a leading executive search and recruitment specialist firm in the Asia Pacific, SPRINGER was founded in Sydney, Australia, initially providing outsourcing and staffing services.

SPRINGER began its extensive recruitment services with its strategic expansion to Hong Kong and China markets in 2012. The company offers comprehensive recruitment services ranging from Executive Search, Permanent Recruitment, to Recruitment Process Outsourcing and Staffing services. SPRINGER was founded and recognized on the basis of professionalism reflected by its tailored services to clients. SPRINGER's team seizes the opportunity to outperform in recruitment within Hong Kong, with clients that include multinational corporations, local companies, and rapidly growing enterprises

E-mail: [email protected]

Website: www.springerpg.com

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