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Client Service Manager, Private Wealth Management (PWM)

Ping An Bank Company Ltd.

  • Company Industries:Banking

Job Information

  • Post Date:2022-10-13
  • Location:Central
  • Employment Type:Full Time
  • Job Function:Banking / Finance  Financial Services
  • Benefits:Dental insurance, Medical insurance, Five-day work week

Job Description

Responsibilities:

  •        Support PWM relationship managers in executing and documenting transactions;
  •        Partner PWM relationship managers, Operations and key stakeholders to ensure timely transaction processing and service delivery of clients' requirements;
  •        Assist to open client accounts, prepare documentation and general instructions;
  •        Process deposit transactions, credit approvals, and investment and insurance transactions;
  •        Understand client requirements and assist RMs in daily maintenance of account relationships;
  •        Effect transactions on behalf of clients and informs relationship managers and clients of any irregularities according to account documentation or general instructions;
  •        Ensure that private wealth banking transactions comply with Bank policies and legal requirements;
  •        As a key contact person for PWM clients service enquiries on a daily basis. (client service enquiries will include regulated activities such as investment and insurance related transaction queries)

Qualifications / Requirements​:

  •        University degree with minimum 3 to 8 years private wealth management &/or private banking experience;
  •        Possess knowledge of private wealth banking products and services such as account opening, deposits, foreign exchange, funds transfers, investment and insurance products; (knowledge of customer due diligence is preferred)
  •        Prior experience in customer service and frontline preferred
  •        Preferred to be current (or past) Registered Individual for SFC Type 1 and 4  licenses
  •        Possess knowledge of bank and regulatory requirements;
  •        Good communication, presentation and interpersonal skills;
  •        Self-motivated, initiative, and good team-player;
  •        Able to work under pressure;
  •        Proficient in both spoken and written English and Chinese (including Putonghua).

Company Info

Ping An Bank Co., Ltd. (SZSE stock abbreviation: PAB; stock code: 000001) is a nationwide joint-stock commercial bank headquartered in Shenzhen. Ping An Insurance (Group) Company of China, Ltd. is the controlling shareholder of Ping An Bank. As of December 2018 Ping An Bank provided diversified financial services to clients through 80 branches and 1,057 outlets across China.

We are setting up a new branch in Hong Kong and sincerely inviting high calibre professionals to join us for the following position. 

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