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Operational Risk Manager (Virtual Bank)

Welab Bank Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2022-10-14
  • Location:Quarry Bay
  • Employment Type:Full Time, Permanent
  • Job Function:Banking / Finance  Financial Services  Order Processing & Operation / Settlement  Risk Management
  • Benefits:Medical insurance, Performance bonus, Five-day work week

Job Description

WeLab is a leading pan-Asian fintech platform, serving more than 50 million individual users and over 700 enterprise customers, which operates one of the first licensed digital banks in Asia – WeLab Bank, as well as multiple leading online financial services businesses, including WeLend and WeLab Bank in Hong Kong, WeLab Digital (我来数科), Taoxinji (淘新机), Wallet Gugu (钱夹谷谷) and Tianmian Tech (天冕科技) in Mainland China and Maucash in Indonesia. WeLab aims to bring joy to everyone’s financial journey, striving to improve people’s lives by reinventing financial services through our game-changing technology.

At WeLab, we always put our people first. Embarking on a career with WeLab means being part of the driving force to make financial services accessible for everyone. In our flat and agile organization, you will get all the opportunities to make real impacts and deliver change. Most importantly, while you achieve greatness, we will ensure you have an amazing experience at WeLab!

Our team is energetic and passionate who can deliver and execute, and we are looking for intellectually curious, open-minded, and smart-working individuals who are just as passionate as we are about making financial services enjoyable.

Join us to build a better financial future for everyone!

About You

  • You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment
  • You enjoy doing purpose-led and meaningful work
  • You have a strong thirst for knowledge and are driven to find solutions that don't exist yet
  • You are comfortable with ambiguity and extremely resourceful (in your past life, you could've been a detective)
  • You always find a way to get things done without sacrificing the quality of your work, integrity, and values
  • No task is off limits for you
  • You are humble and prioritize the success of the team over your own with an eagerness to help those around you
  • You don't shy away from challenges and can bounce back from setbacks

What you’ll do and what success looks like in this role

  • Assist business units to apply operational risk management tools to help identifying, assessing, monitoring and controlling operational risk;
  • Conduct reviews to identify possible operational risks and provide recommendations to address the control weakness; monitor the implementation progress of the enhanced controls;
  • Conduct due diligence pertaining to new products/ services as well as insourced/ outsourced activities, give advice on operational risk management matters;
  • Work closely with business/ support units to effectively manage operational risk in accordance with legal, regulatory and internal requirements;
  • Co-ordinate the establishment and ensure self-assessment is being conducted within own unit on risk toolkits such as Key Risk Indicators;
  • Lead and manage team members to perform daily work;
  • Work on ad hoc projects.

What is required and what we’re looking for

  • Degree holder in Finance, Economics, Business Administration, Accounting or equivalent disciplines;
  • Holder of relevant Professional Qualification (eg. HKIB) will be an advantage;
  • Minimum 5 years experience in financial industry with 3 years experience in operational risk or fraud risk management in banking industry, preferably from retail banking environment
  • Control conscious with strong sense in risk awareness;
  • Good logical thinking and analytical skills;
  • Able to work independently with minimum supervision and a good team player as well;
  • Candidate with less experience will be considered as Manager;
  • Good command of both written and spoken English and Chinese.

Perks and Benefits to enrich your experience at WeLab:

  • Learning and development stipend - we value lifelong learning and believe the best way to invest in our employees is to encourage them to continue to learn
  • Wellness and happiness – Numerous activities to let you focus on your physical and mental wellbeing. We allow flexible time offs to take care of personal matters and to enjoy time with family and friends
  • Comfortable and positive work environment – Open plan office for easy collaboration and social with your colleagues, or branch out into your own thinking pods when needed, with FREE food and drinks for when you want to recharge
  • Work smart, play hard – Connect with your colleagues over food and drinks at the stocked pantry, in the spacious social area with board games and a ping pong table, or over activities like hiking, yoga, badminton, etc.
  • A big and contagious smile on everyone’s face to make you happier :)

WeLab’s Awards & Recognitions:

  • 2021 CB Insights Top 250 Fintech Startups globally
  • 2021 Asia Banking Finance (ABF) Retail Banking Awards: Hong Kong Virtual Bank of the Year
  • Financial Times (FT) 2020 Asia-Pacific High-Growth Companies – #2 ranked company
  • 2020 CNBC Disruptor 50 - the only Hong Kong-based company on the list

We offer competitive salary package to the successful candidate.  If you are interested in joining this exciting team, please apply with resume via the "Apply" button.

All information provided by applicants will be used for recruitment purposes only. Information of unsuccessful applicants will be destroyed within 24 months of receipt.

Company Info

WeLab is a leading fintech company in Asia with one of the first virtual banks established in Hong Kong. WeLab provides financial services by creating seamless digital experiences to over 36 million customers across Hong Kong, Mainland China, and Indonesia.

Using its proprietary risk management technology and advanced AI capabilities, WeLab effectively analyzes unstructured mobile big data within seconds to provide innovative financial services and offer consumer financing solutions for individual customers. The company also offers B2B enterprise solutions by partnering with traditional financial institutions, which utilize WeLab’s technology to offer fintech-enabled services to their customers. WeLab operates WeLend and WeLab Bank in Hong Kong, Wallet Gugu (钱夹谷谷) and Tianmian Tech (天冕科技) in Mainland China and Maucash in Indonesia. 

WeLab’s investors include Malaysian sovereign wealth fund Khazanah Nasional Berhad, CK Hutchison’s TOM Group, International Finance Corporation (a member of the World Bank Group), Alibaba Entrepreneurs Fund, Sequoia Capital and ING Bank.

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