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Fraud Management Manager

Hang Seng Bank Ltd

  • Company Industries：Financial Services

Job Information

  • Post Date：2022-10-13
  • Career Level：Middle
  • Location：Not Specified
  • Qualification：Degree
  • Employment Type：http://bank.hangseng.com/1/2/about-us/careers/job-
  • Job Function：Banking / Finance  Financial Services  Others  Risk Management

Job Description

WPB COO Office

We are currently seeking a high caliber professional to join our department as Fraud Management Manager.

Principal responsibilities

  • Design and drive the implementation of effective fraud mitigation strategies for WPB
  • Act as SME for cross line of businesses in providing fraud management advices
  • Supporting management oversight and reporting in governance meetings
  • Coordinating and handling fraud incident events and follow up actions
  • Project management the local deployment of regional projects and fraud systems
  • Manage merchant fraud risk as an acquiring bank
  • Collaborate with business teams, fraud analytics and fraud operations teams to ensure thorough consideration of fraud risk implications and mitigation in the delivery of banking products and services
Requirements
  • University degree in Business Administration, Statistics, Risk Management or other relevant qualification
  • Solid experience and knowledge in managing fraud risk gained in financial industry  
  • Knowledge in merchant fraud risk management would be an advantage 
  • Sound business acumen, able to make judgment with strong sense of ownership
  • Excellent communication, interpersonal and organization skills
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery

If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have. 

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

Company Info

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

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