Responsibilities:

• Handle and follow up clients’ enquiries, liaise with external parties and internal staff based on feedbacks gather from clients
• Perform account opening and document checking according to the internal guidelines and ensure full compliance under rules and regulations
• Knowledge on KYC, AML, CRS and FATCA procedures
• Assist the Team Head to establish and enforce service procedures, policies and standards
• Handle customer enquiries and complaints in a professional manner.
• Design and implement operational procedures complied with internal guidelines and relevant regulatory requirements
• Handle Ad-hoc tasks as required

Requirements:

• 2~3+ years working experience in related field such as relationship management, onboarding, client services etc
• Experience in KYC/AML areas within Finance industry is strongly preferred
• Familiar with SFC regulation on KYC and AML requirements
• Excellent in client service mindset and interpersonal communication skill
• SFC type 1 license holder / pass of relevant papers is strongly preferred
• Fluent in Mandarin and English is a must
• Title would adjust based on the relevant experience

富途證券國際(香港)有限公司  為香港證券及期貨事務監察委員會的註冊交易商，可從事證券交易、期貨合約交易。富途最近引入騰訊控股 (00700.HK)、經緯創投(Matrix Partners China)以及紅杉資本 (Sequoia Capital)為策略股東，希望在技術、人力資源和網絡方面投入更多的資源，憑藉我們強大的電腦技術開發水平，為亞太區個人及公司客戶提供最優質網上投資服務。因應我們的高速發展，希望有志從事於互聯網金融人士加入我們，成為優秀團隊的一分子。

Futu Securities International (HONG KONG) Limited is a fast growing brokerage firm with strong IT technology background in Hong Kong and is committed to provide a real-time trading services for our clients in Hong Kong and within the Greater China Region. To contribute to our business growth, we are now looking for high-calibers to join us.

Learn more about us at: https://hk.futu5.com/