Head of Business Risk and Control Management, Personal Banking Product
Hang Seng Bank Ltd
- Company Industries：Financial Services
Job Information
- Post Date：2022-10-11
- Career Level：Top
- Location：Not Specified
- Yr(s) of Exp：10 years
- Qualification：Degree
- Employment Type：Full Time, Permanent
- Job Function：Banking / Finance Retail Banking
Job Description
Personal Banking Products
We are currently seeking a high caliber professional to join our department as Head of Business Risk and Control Management (Personal Banking Products).
Principal responsibilities
- Support the Head of Personal Banking Products on business growth (i.e. deposits. FX, credit cards, secured and unsecured lending) and to oversee the risks and control environment s to ensure business promotions and processes are operated with consideration under of risk controls and are in compliance with regulatory requirements and group guidelines
- Lead and provide expertise to all businesses and functions unit in Personal Banking Products on all aspects of operational risks to ensure effective execution of the Bank’s policies and standards
- Act as the focal point of contact with different businesses and functions for oversight of risk issues and implementation of risk governance
- Oversee to ensure that the sales management; customer service and sales quality checking are in place so as to comply with all compliance related procedure
- Oversee the production of risk and control management reports and articulate the findings and recommendations to relevant senior audiences
Requirements
- University degree in a related discipline or other relevant qualifications
- Minimum 10 years of banking experience, with good knowledge of the changing regulatory environment especially in financial services sector
- Sound knowledge of retail banking business, including products, services, systems and processes
- Strong analytical, problem solving and reporting skills and able to critically evaluate information gather from multiple sources and reconcile conflicts
- Strong leadership, management and coaching skills
- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
- Proficiency in both English and Chinese, fluency in Putonghua an advantage
If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.
All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.
Company Info
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
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