Job Responsibilities:

• To participate in delinquent account recovery operation, the responsibility includes:
• Perform dunning calls to remind delinquent account holder on overdue balances
• Negotiates payment arrangement with delinquent account holder
• Monitor loan accounts and carry out appropriate action for delinquent or problematic accounts
• Handle enquiries on overdue accounts
• Handle complaint
• Perform dunning call quality control review
• Ensure daily duties comply with internal code of conduct and external regulations

• Diploma or above, with minimum 1-year experience in money lending or financial institutions
• Knowledge of credit products, including credit cards
• Proficient in English, Chinese and MS Office applications
• Analytical oriented, independent, problem-solving skills
• Good communication and negotiation skills
• Self-motivated and ability to work under pressure
• Candidate with less experience will consider as Associate/ Assistant, Debt Collection

We offer attractive remuneration package which includes double pay and discretionary bonus. Interested parties please send your CV indicating your current salary, expected salary and availability to HR Department, by email via clicking "Apply Now"

(Personal data collected will be treated in the strictest confidence and will be handled by authorized personnel for recruitment-related purposes only. Applicants who do not hear from us within 3 months may consider their application unsuccessful and their data will be destroyed within 24 months of receipt.)